Spa Therapist

We are currently recruiting a Spa Therapist to join the Spa at Ashford Castle. Our Spa has earned the title of 'Ireland's Best Hotel Spa' for eight consecutive years at the World Spa Awards 2023, and it proudly holds the distinction of being Ireland's first Forbes Five-Star Spa. Additionally, we were honored to receive the 'Best in Sustainability' award at the 2019 Irish Tatler Awards. Who are we? In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. Key responsibilities of the Spa Therapist will include: Provide each guest with the highest levels of personal care and attention, in line with five-star expectations and the standards of RCH/Leading Hotels Handle all aspects of customer interactions, including inquiries, bookings, and more, in a professional and courteous manner, ensuring accuracy and attention to detail at all times Monitor all areas of the spa facility to ensure it remains safe, well-maintained, and hygienic at all times Offer accurate, knowledgeable, and thorough advice to all guests regarding the beauty products and brands available onsite The ideal candidate for the Spa Therapist position should: Hold an ITEC, CIBTAC, CIDESCO qualification, or an equivalent credential in body and beauty therapy and massage Have prior experience working in a hotel spa, preferably in a five-star hotel Demonstrate a friendly and outgoing personality Exhibit enthusiasm and flexibility, with the ability to work 3 to 4 days within a 7-day period, including some weekends Possess excellent communication skills Show strong attention to detail Have the capability to handle busy situations and manage your workload effectively Be legally eligible to work in Ireland What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland #Estate