Technical Product Manager – Operational Excellence

3 days ago

Dublin, Dublin City, Ireland Agoda Full time

Overview
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)
at Agoda.
This role focuses on operational improvements across our global tech organization and internal tools and platforms to improve how teams work and collaborate.
Agoda is an online travel booking platform for accommodations, flights, and more.
We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more.
Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration.
Responsibilities
Own the product lifecycle from concept through implementation and iteration
Collaborate with engineers, product managers, and cross-functional leaders to understand internal challenges and develop scalable solutions
Influence without authority, aligning diverse stakeholders behind a shared vision for operational improvements
Work closely with Tech senior leadership to ensure alignment, visibility, and buy-in for key initiatives
Use data to inform prioritization and track the impact of your work over time
Qualifications
3+ years of technical product management experience in a fast-paced environment
5+ years total technical experience in engineering, internal platforms, developer tools, infrastructure, or similar domains
Experience designing or improving internal tools or systems used across large organizations
A strategic mindset with strong problem-solving skills and an ability to simplify complex processes
Comfortable navigating ambiguity and defining structure where it does not yet exist
Strong interpersonal and communication skills—able to build trusted relationships with senior stakeholders across multiple disciplines
Experience working with data to support decision-making (e.g. dashboards, KPIs, basic SQL, or working with analysts)
Experience with AI/LLM tools or automation technologies is a plus, but not required
This position requires relocation fully to Bangkok, Thailand, where relocation support is provided
Location
Bangkok, Thailand (relocation provided)
Employment type
Full-time
Seniority level
Director
Equal Opportunity
Equal Opportunity Employer.
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations.
We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
Disclaimer
We do not accept unsolicited third-party or agency submissions.
If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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