Client Payroll Team Lead
2 weeks ago
Paycheck Plus is Ireland's leading payroll outsourcing provider for small and medium-sized businesses.From our base in Drogheda, we handle payrolls for clients across Ireland and overseas – making sure every payslip is accurate, compliant, and delivered on time.We're part ofIRIS Software Group, a global payroll and HR technology leader.Together, we help thousands of businesses worldwide pay their people correctly, every time.Why This Role MattersThis role is all about people - both your team and your clients.As aClient Payroll Team Lead, you'll guide a team of skilled Payroll Executives, helping them deliver accurate, reliable, and efficient payrolls for our clients.You'll set standards, solve problems, and make sure the team has the tools and confidence they need to succeed.If you love payroll, enjoy mentoring others, and take pride in getting the details right, this is your chance to lead in an award-winning business where your work truly makes an impact.About the Team You'll JoinYou'll join ourManaged Payroll Servicesteam - a close-knit group who care about their work and each other.We believe in collaboration, sharing knowledge, and celebrating success.You'll work closely with our Regional Operations Manager and leadership team, with plenty of support to grow and shape your own career too.What You'll Be DoingLead and Support Your TeamManage, mentor, and motivate a team of Client Payroll Executives.Run regular check-ins, performance reviews, and training sessions.Help plan workloads, schedule payrolls, and maintain high accuracy and productivity.Approve timesheets, leave, and other team administration.Keep Payrolls Accurate and CompliantOversee payroll processing for a portfolio of clients.Ensure payrolls meet all legal, regulatory, and internal requirements.Review and improve existing processes, introducing smarter and more efficient ways of working.Support automation and system updates to keep things running smoothly.Build Strong Client RelationshipsBe a trusted point of contact for clients – approachable, knowledgeable, and dependable.Help the team manage client queries quickly and effectively.Support the onboarding of new clients and make sure service expectations are clear.Monitor feedback and work with your team to maintain excellent client satisfaction.Stay Hands-On When NeededProcess and review payrolls to stay sharp on systems and compliance.Keep up to date with Irish payroll legislation, best practices, and reporting standards.What We're Looking ForWe'd love to hear from you if you have:Strongpayroll experience, ideally in a bureau or multi-client environment.Previousteam lead or supervisory experience, or the ability to step into leadership confidently.A solid understanding ofIrish payroll legislation and reporting.Excellentattention to detailand a passion for accuracy.Greatcommunication and problem-solving skills– you know how to stay calm under pressure.A positive, can-do attitude and genuine care for your team and clients.What You'll GainA leadership position where your experience and ideas are valued.Ongoing training and development to grow your career withinPaycheck Plusand the widerIRIS Software Group.The chance to make a real difference to your team and our clients every day.Competitive pay, great benefits, and a supportive, friendly workplace.Our Application ProcessWe believe hiring should be fair, transparent, and supportive:Apply onlineSend your resume and a few details.No long forms.Initial Interview (plus Online Assessments)A chat with our Talent team.Two short assessments:CCAT(15-minute timed test).EPP(untimed personality questionnaire).Competency & Technical Interview (MS Teams)Interview with our Regional Operations Manager – a chance to show your experience and fit.At Paycheck Plus, we believe payroll is more than numbers - it's about trust, care, and getting things right for people.If you're ready to take the next step and lead a team that values accuracy, service, and teamwork, we'd love to hear from you.Apply today and join Ireland's payroll experts.
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