Food & Beverage Assistant

12 hours ago

Cashel, Ireland Relais & Châteaux Uk Full time

Other
We are inviting applications for full time and part time Food & Beverage professionals who have knowledge and experience in food service with an eye for detail and takes pride in delivering 5* service to join and enhance our established team in The Falls Restaurant & The Stables Brasserie and Bar.
As part of the Food and Beverage team, you will be operating in an exciting, fast-paced quality service outlet.
You will have the opportunity to develop your skills under the guidance of the food & beverage management team.
This is a great opportunity to grow & develop a career.
Responsibilities
To ensure the complete satisfaction of each guest.
To be helpful and work in contact with other departments.
Ensure restaurant area is always kept clean and tidy.
To read, understand and comply with your responsibilities as defined in the Health and Safety Statement and Staff Handbook.
To comply with all reasonable requests by Management.
Maintain a professional and respectful attitude and behaviour to guests, colleagues, management.
Learning restaurant's table plan
Deliver trays to the appropriate station and ensure that the plates are served in a timely manner
If on a 'Commis/Pass' shift.
Ensure the good communication between kitchen and service
Role
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware, and glasses
Inform customers about the day's specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software
Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate precisely with Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties, VIP)
Follow all relevant health department regulations
Provide excellent customer service to guests
We have full-time and part-time positions available on rostered basis, which includes weekends and evening shifts.
Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

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