Receptionist

Ballymascanlon Hotel & Golf Resort is currently recruiting for experienced part time Receptionist to join the Team.The Ballymascanlon Hotel is a four-star property set on 130 acres of beautiful parkland, this impressive Victorian House forms the heart of this Hotel.It is one of the most remarkable historical estates in Ireland dating back to 833 A.D.Main duties and responsibilities:To welcome guests to the hotelTo register arrival and departure of hotel guests in a friendly, prompt & efficient mannerTo respond to guests' requests for information about the hotel and its surroundingsTo arrange for special services requested by the guestTo ensure guests' requests are dealt with by liaising with housekeeping, reservations, F&B and other departments.To be aware, at all times, of current room status and room availabilityTo follow up and verify arrivals by updating registration cards in regards to spelling of guest's name, address and method of paymentTo adhere to hotel cash handling policyTo handle reservations for guests with taxis, restaurants, etcTo accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.About The RoleRequirements:Proficiency in Microsoft Office (Word, Excel, Outlook)Proven experience in customer facing roles, demonstrating strong interpersonal and communication skillsWorking knowledge of hotel PMS systems such as Opera or HotSoft is beneficialPrevious hotel reception experience is beneficialEmployee Benefits:Meals on dutyRefer a Friend ProgramEmployee Assistance ProgramEmployee Recognition AwardsTeam Member rates & F&B discounts in Windward Management propertiesComplimentary parkingReferences:All employment offers made are subject to a valid work permit and us receiving a satisfactory referenceAbout Windward ManagementBallymascanlon Hotel & Golf Resort is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.2,000 keys* in Ireland and Continental Europe.Founded in ****, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as a ReceptionistRequired CriteriaFluent English and excellent communication skillsAbility to work under pressure in a fast-paced environmentProficiency in Microsoft Office, including Word, Excel, and OutlookDesired CriteriaWorking knowledge of hotel PMS systemsSkills NeededExceptional Customer Service SkillsAbout The CompanySince its inception in ****, Windward Management Limited has built a reputation for excellence in hotel management.With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management.Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential.Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people.Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success.The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence.Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Company BenefitsWindward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees.Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development.Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs.The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration.For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.Salary€***** per hour