Senior Technical Support Specialist

2 weeks ago

Naas, Ireland Kildare County Council Full time

JOB TITLESenior Technical Support Officer (Grade VI - IS Analyst Developer Grade) Dedicated IT Security Role.THE ROLEWork closely with the (Information Security Officer – ISO) to ensure that there is support and continuous improvement in the IT Security posture of the organization.To provide specialist technical assistance and support for Cyber Security related systems.Perform operational security checks and tasks in line with adopted policies and procedures.Proactively support and manage the cyber security requirements for ICT infrastructure environment including networks, servers, desktop/laptop, and mobile devices.Play a key role in the implementation of Cyber Security related projects.Collaborate with internal stakeholders, sectoral partners, and external vendors.Provide Tier 2 technical Support and work closely with the IT project leaders.To ensure that Kildare County Council's ICT infrastructure operates efficiently, performs to agreed targets, and delivers a secure and compliant platform for the Council to carry out its business.To support the strategic objectives of Kildare County Council.To act as a senior internal ICT specialist, leading where necessary in the delivery of solutions to complex technical issues.Desirable;It is desirable that the candidates demonstrate;Good interpersonal skills able to establish positive relationships with staff of the Council, Councillors, partners, external agencies, and suppliers etc.Well-developed presentation and negotiation skills: able to communicate clearly, pleasantly, and confidently with staff and stakeholders both orally and in writing.Confident in their technical abilities, can work under pressure and to tight deadlines.Able to work on your own initiative and be a self-starter, prioritising work with minimum supervision.Must be committed to self-development and be enthusiastic about acquiring new skills.PLEASE SEE CANDIDATE INFORMATION BOOKLET FOR DETAILS ABOUT THIS JOBDriving LicenceApplicants should at the date of application hold a full valid Irish /EU licence, for Class B vehicles, they must be a competent driver and, shall drive a car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority.Benefits of Working with Us.Job with a purpose serving the local communityCareer Development OpportunitiesExcellent Benefits & Job SecuritySupportive Work-Life Balance InitiativesPublic Service Pension SchemeKildare County Council is committed to a policy of equal opportunity.

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