Housekeeping Supervisor

3 weeks ago

Dublin, Dublin City, Ireland Suttonplace Full time

The Sutton Place Hotels - Revelstoke, Revelstoke, British Columbia, Canada

Job Description

Posted Wednesday, February 19, 2025 at 4:00 AM

Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

About the Sutton Place Hotel

The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.

The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada's largest privately held hospitality company, Northland Properties Corporation (NPC). Since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding, and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family

The key to providing this exceptional service level is our team, and we are currently considering candidates for the following Supervisory position:

Housekeeping Supervisor

Key Responsibilities

The successful candidates will have experience as a Housekeeping/Guest Services Supervisor in a similar property environment. Responsibilities include (but are not limited to):

  1. Ensuring exceptional cleanliness and orderliness of the guest rooms and suites, public areas, back-of-house areas, as well as supporting the laundry department.
  2. Ensuring all areas of the PureClean program are executed.
  3. These are working Supervisor positions and will require assistance in cleaning guest rooms and public areas as required.
  4. Daily room inspections and ongoing support of team members.
  5. Maintaining supply and equipment inventories and ensuring the team has the right tools to do the job.
  6. Reports to the Housekeeping Manager and collaborates daily with all other departments, particularly the Front Office Team and Maintenance.
  7. Ensuring that Health, Wellness & Safety standards are met and exceeded, including knowledge of and proper use of cleaning and other chemicals, proper lifting procedures, etc.
  8. Providing daily ongoing support and training as required.
  9. Supporting fair and effective scheduling and ongoing coaching of the team members.

Qualifications:

This is an excellent opportunity for a detail-oriented, energetic, self-motivated, team-oriented individual, with a minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property environment.

  1. Strong knowledge of housekeeping room attendant, house person, and laundry roles.
  2. An exceptional eye for detail, with a commitment to service excellence.
  3. Exceptional interpersonal and guest service skills for both our internal and external clients.
  4. The initiative to identify opportunities for improvement and resolve them in a timely manner with sound decision-making skills.
  5. Ability to work in a time-sensitive daily environment with a proven empowerment philosophy.
  6. Must be health and safety-focused with the ability to pull, bend, stretch, reach, and lift as a part of daily requirements.
  7. WHMIS Certification and First Aid are a definite asset.
  8. Working knowledge of MS Office, Excel, OPERA, or similar Property Management System.
  9. Must be legally able to work in Canada.

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

**Applications will not be accepted via email or in person.**

**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel; however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE.**

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center.

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