Sr. Product Support Specialist

1 week ago

Dublin, Ireland Fyrfly Venture Partners Full time

Sr.Product Support SpecialistID: **********Category: Customer ServicePosition Type: Full TimeLocation: IE-Dublin-SwordsAbout Blackhawk NetworkOne4All(part of Blackhawk Network)One4all is the UK and Ireland's leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses.Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful.Whether it's for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way.OverviewJob Title:Senior Product Support SpecialistContract:12 Month FTCWorkplace:Hybrid – 2 days in office per week in our Swords (Dublin) OfficeHours:37.5 HoursOverview of Role:We\'re looking for a proactive and detail-oriented team member to support our gift card operations across payments, processors, and product setup.This role involves coordinating with card schemes and suppliers, maintaining BIN records, supporting compliance efforts, and assisting with forecasting and reporting.You\'ll play a key part in ensuring smooth operations and issue resolution across our payment ecosystem.The ideal candidate has a keen interest or some experience in payments, fintech, or gift card systems, with strong organizational and communication skills.You should be comfortable working with data, eager to learn, and thrive in a fast-paced, collaborative environment.ResponsibilitiesProcessor & Scheme Coordination: Support communications, monitor performance, and track issues with processors and card schemes.Supplier Management: Help manage supplier relationships and monitor performance against SLAs.Product & BIN Support: Assist with BIN setup, product configurations, and maintain accurate documentation.Forecasting & Reporting: Collaborate with Finance and Data teams to support forecasting and reporting on gift card activity.Compliance & Audit Support: Ensure alignment with regulatory and scheme requirements; assist with audits and compliance checks.Issue Tracking & Resolution: Log, track, and help resolve issues with processors and schemes, keeping stakeholders informed.QualificationsKnowledge & experience in payments, fintech, or gift card operations.Basic knowledge of card schemes and payment processors.Strong organisational skills with attention to detail.Effective communicator, comfortable working cross-functionally.Confident handling data and using reporting tools.Proactive learner with a collaborative and problem-solving mindset.BenefitsWork-Life Balance: 23 Ireland days annual leave plus additional appreciation days, birthday time off, and volunteering leave.Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.Recognition: Participate in Flyers, our leading recognition program with financial rewards.Candidate Journey at BHNStage 1: Shortlisting of suitable candidatesStage 2: Screening CallStage 3: Interview(s) with Hiring Manager(s)Stage 4: Feedback/HiredJoin us and be part of a company that's shaping the future of branded payments.Apply today and take the next step in your careerOptionsApply for this job onlineShareEmployee ReferralApplication FAQs#J-*****-Ljbffr

  • Sr. Product Support Specialist

    3 weeks ago

    Dublin, Ireland FyrFly Venture Partners Full time

    Sr. Product Support Specialist - ID: 2025-24676 - Category: Customer Service - Position Type: Full Time - Location: IE-Dublin-Swords About Blackhawk Network One4All (part of Blackhawk Network) One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over...

  • Sr Credit

    2 weeks ago

    Dublin Pike, Ireland Cadence Full time

    Join to apply for the Sr Credit & Collections Specialist role at Cadence Join to apply for the Sr Credit & Collections Specialist role at Cadence At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of...

  • Sr Product Engineer

    3 weeks ago

    Dublin, Ireland Chipright Full time

    Sr Product Engineer – Permanent Role – Ireland Minimum BSc or BEng with minimum 5+ years of relevant industrial experience Knowledge of Semiconductor fabrication and package assembly. Displaying Critical thinking and problem solving skills required, along with the ability to plan both Tactical and Strategic projects. Prior experiences with Power...

  • Sr. Associate Production Planner

    4 weeks ago

    Dublin, Ireland Amgen Inc. (Ir) Full time

    Sr.Associate Production Planner page is loaded## Sr.Associate Production Plannerlocations: Ireland - Dublintime type: Full timeposted on: Posted Todayjob requisition id: R-225301## **Career Category**Supply Chain## ## **Job Description****Overview:**Working in ADL's Supply Chain team, you will be responsible for translating the master production schedule...

  • Sr. Engineer Drug Process Development

    3 weeks ago

    Dublin, Ireland Amgen Inc. (Ir) Full time

    Sr.Engineer Drug Process Development page is loaded## Sr.Engineer Drug Process Developmentremote type: Flex Commuter / Hybridlocations: Ireland - Dun Laoghairetime type: Full timeposted on: Posted Todayjob requisition id: R-226329## **Career Category**Engineering## ## **Job Description**The Sr Engineer provides process development technical support to large...

  • Product Support Specialist

    1 week ago

    Dublin, Ireland Sprout Social Full time

    We know experience is built in a number of ways. Even if your background doesn/'t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter. Sprout welcomes all candidates to apply, including those who identify as BIPOC, women and underrepresented genders in tech, LGBTQIA+, parents, veterans, persons with...

  • Product Specialist

    3 weeks ago

    Dublin, Ireland Club Travel Limited Full time

    Product Specialist - Online Travel AgencyLocation: DublinJoin our Digital Marketing & Online team and take on an exciting role as a Product Specialist.This position offers a unique opportunity for retail Specialists or retail travel professionals to contribute to our company's growth by enhancing our online & retail business offerings.As a key member of our...

  • Sr. Principal Software Engineer

    3 weeks ago

    Dublin Pike, Ireland MasterCard Full time

    Sr. Principal Software Engineer page is loaded Sr. Principal Software Engineer Apply locations Dublin, Ireland | Full time | Posted 27 Days Ago | Job requisition id R-247296 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where...

  • Product Specialist

    4 weeks ago

    Dublin, Ireland Sedgwick Claims Management Services Ltd Full time

    By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's...

  • Sr. Sales Engineer

    2 weeks ago

    Dublin, Ireland Tungsten Automation Full time

    OverviewThe Sr.Sales Engineer provides pre-sales technical support for all Tungsten Automation Corporation products and associated applications.While assigned to a geographic area, Sr.Sales Engineers also collaborate with and backup peers from across the country to provide efficient pre-sales support nationwide.ResponsibilitiesPreparing standard and custom...