Associate Content Management Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeMedtronicAt Medtronic, we value what makes you unique.Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.Our PurposeThe HR On Demand Support team is looking for an Associate Content Management Specialist who is interested in supporting the build, maintenance, data analysis, and ongoing enhancements of Medtronic's HR Portal.Join a team of innovative professionals who work to support a positive HR experience for our employees across the globe.As a successful Associate Content Management Specialist, you are end-user focused and creative every single day.Medtronic's HR On Demand Employee Experience team is focused on creating a frictionless on-demand experience for our employees.Our HR Portal and HR Virtual Assistant delivers HR information to our 90,000+ employees on demand.We're continuously improving our content and enhancing the technology to deliver the best experience possible.We're a team who takes great pride in our world-class engagement, innovation, and inclusion scores and we know that with our dedicated and passionate team we can solve any challenge together.This role follows Medtronic's hybrid work model where you will work two days per week on-site and three days from a remote location.Come for a job, stay for a careerA Day in The Life Of:Responsibilities may include the following and other duties may be assigned.Engages with Medtronic customers, partners, employees, thought leaders and other stakeholders as appropriate to produce content.Utilises various sources of data and analyses information to assess and improve content relevance in key audiences.Partners with HR Portal team members to create and update content.Supports the build and maintenance of our team's HR systems and processes to meet team and internal customer needs and expectations.Executes business process improvements which includes overseeing feedback on the HR Portal, analysing metrics, monitoring search, and making business recommendations to improve the employee's experience.Supports and executes knowledge base data integrity processes to ensure content is regularly reviewed, accurate, and useful: this includes but is not limited overseeing naming conversations, formatting, hyperlinking, back-end system data.Resolves cases escalated to our team (2 – HR Customer Experience).Move with speed and decisiveness while still fostering belonging across key stakeholder groups.Key Skills & ExperienceMUST HAVE: MINIMUM REQUIREMENTS:Bachelor's degree in a relevant discipline.NICE TO HAVE:Medtronic HR experience and process knowledge desired.Experience in ServiceNow.Competent in working on cross-functional projects.Research and data analysis experience.Ability to partner with a team of individuals and drive a project to successful completion.Highly organised, maintains rigor of process, and holds task owners accountable.Proven success in contributing to a team-oriented environment.Strong computer skills (Microsoft Word, Excel, PowerPoint, Visio, etc.).Competent in written and oral communication, particularly in English.Competent creating presentations, giving status updates, and facilitating cross-functional and cross-site meetings.HTML experience.Medtronic offer a competitive salary and flexible Benefits Package#IJPhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values.We recognize their contributions.They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.We have the talent, diverse perspectives, and guts to engineer the extraordinary.