Veterinary Receptionist

Location: All Care Veterinary Hospital, Killarney
Contract Type: Part-time, Flexible shifts (20 hours per week)
No Sundays, Bank Holidays, or out-of-hours work The Role:We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team.
This is a client-facing role that requires exceptional communication and multitasking skills.
You'll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice.
Key Responsibilities:Greeting clients and managing appointments using our tailored booking system (Merlin)Answering phone calls and responding to client queries professionally and efficientlyHandling payments, processing transactions, and managing end-of-day cash proceduresManaging stock levels and assisting with deliveries, including light liftingMaintaining cleanliness and high standards throughout the practiceSupporting the wider team with general administrative dutiesBuilding product knowledge to assist clients with queriesAbout YouWe are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting.
The successful applicant must have:
Previous receptionist or front-of-house experience in a customer service environmentStrong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entryExperience with cash handling and confident discussing payments with clientsExcellent communication and interpersonal skillsHigh standards of cleanliness and organisationTeam-oriented and willing to support others as neededPassion for animal welfareWhy Work For Us?All Care Vets is a well-established Small Animal Practice located in the picturesque town of Killarney, Co Kerry.
Founded in 1983, we have a proud history of providing compassionate, high-quality veterinary care to the local community's pets for nearly four decades.
Our practice is equipped with modern facilities, including services for laparoscopic procedures, orthopaedic surgery, in-house x-ray and blood analyzers, and a dental machine, allowing us to offer a broad range of advanced treatments.
Our team is small and close-knit, comprising 1 veterinarian, 3 veterinary nurses, and a practice manager.
We pride ourselves on fostering strong, long-term relationships with our clients and their pets within this close community.
You can check out our website here: We Offer (Benefits subject to pro-rata where applicable)We offer a competitive salary along with great benefits, including:
Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick LeaveWellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.
)Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary FeesJoin Our TeamIf you're passionate about animal welfare and enjoy helping both pets and their owners, we'd love to welcome you to the All Care Vets team.
Apply now and take the next step in your veterinary reception career – one paw at a time.
We welcome applications from all backgrounds.
As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups.
Please let us know if any reasonable adjustments are required during the recruitment process.
Closing date for applications; Sunday 10th August 2025
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