Key Holder

Overview
We are so passionate about sport we have made it our business
We have created a retail experience that is fun, thanks to our incredible team.
There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great.
If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place for you.
At Intersport Elverys we pride ourselves on our excellent customer service as much as we celebrate our passion for sport.
Candidates must be fully flexible as the role incorporates both midweek and weekend rostering.
This is an ideal opportunity for an experienced Sales Assistant seeking progression.
Job Scope:
To assist the management team in the daily operations of the store, and responsible for the day to day running of the store in the absence of management.
Key Responsibilities
In the absence of management, responsible for opening and closing the store, end of day recovery, deliveries, stock management and cashing up at the end of the day.
Assign tasks to staff and ensure correct procedures are followed
Ensure every customer to our stores gets a personal and positive service experience.
Have a full knowledge of our product catalogue () and current promotions.
Engage with and profile our customers to offer the best products for our customer's needs and optimise sales.
Lead by example in implementing and maintaining excellent Visual merchandising standards in store using all the tools provided.
Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
Coordinate and forward cash, stock, financial reports and other administration to the relevant personnel in the absence of the management team.
Responsible for processes associated with daily deliveries and adequate stock management procedures.
Responsible for ensuring end of day recovery is carried out completely and to the standard as set out by the Company.
Carry out other retail duties expected of all staff e.g. sales, customer experience, recovery, deliveries, etc.
Operate till and handle financial transactions.
Deliver a great last impression to our customers.
Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
Back-up call out person in the absence of store management in the event of alarm activation.
Take responsibility for personal development and actively seek opportunities for improvement.
Carry out training as required.
Carry out other duties as and when required.
Qualifications, skills and experience
Minimum of two years retail experience required.
A warm, friendly and engaging personality is essential.
Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
Strong product knowledge.
Experience in Visual Merchandising desirable.
Ability to manage workload and delegate tasks.
Must be trustworthy and honest.
Proficient computer skills; particularly excel, word and email.
Available to work and provide adequate cover at least one Sunday in four.
Initiative to undertake additional tasks as required.
Additional Benefits
Employee in-store discount
Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
Service Awards
Employee Assistance Programme
Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
Employee Referral Programme
Momentous Life-Events/Life Milestones acknowledgement
Note: This job description is not a static document and doesn't propose to cover every aspect of this role.
Duties and responsibilities of this role may vary in the future.
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