Customer Service Assistant

2 weeks ago

Drogheda, Ireland Boylesports Full time

Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Bryanstown or Drogheda Retail CentreRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service.The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.Key ResponsibilitiesAssist the Shop Manager and Assistant Manager with the day to day running of the shop.Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:Opening and closing the shopManaging and guiding the shop teamCash management proceduresYou will have the opportunity to manage on occasion which will lead to further development opportunities.Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.Keeping and maintaining shop presentation standards to a high quality throughout your working day.Ensure that all procedures (safety, compliance and shop operations) are always followed.Passionate about working within a team environment.Adhere to Social Responsibility duties.Knowledge, Skills and ExperienceEssential Skills and ExperienceCustomer service focusedOperate with trust and integrityFlexibility as business operates 7 days a weekBe adaptable to shop environmentGreat attention to detail and strong numeracy skillsAn enthusiastic people person who can work on own initiative and as part of a teamA keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.Ambitious and driven to progress within the companyTo promote the company brand and be results focusedExcellent communication skillsProblem solve and think creativelyBe organised, reliable and dependableA proven good cash handing approachDesirable Skills and ExperienceIndustry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

  • Customer Service Representative

    2 weeks ago

    Drogheda, Ireland Top Oil Full time

    Top Oil has a vacancy for a Customer Service Representative on a fixed term contract (6 months).The position is based in our Drogheda Depot, located at Negrange Business Park, Donore Road.If you are customer service focused, motivated and enthusiastic and have strong attention to detail and multitasking skills and are looking for an opportunity to further...

  • Customer Service

    2 weeks ago

    Drogheda, Ireland Supermacs Full time

    We are currently looking for full time customer service and cooking staff to join our team.The job will involve working as part of a team in a fast paced restaurant environment.No experience is necessary as all training is provided and we are looking for candidates who are eager to learn and work although previous experience in customer service or retail may...

  • Export Customer Service

    2 weeks ago

    Drogheda, Ireland Waterwipes Full time

    The Export Customer Service & Logistics Co-ordinator plays a pivotal role in delivering a seamless and memorable customer experience across EMEA markets.This position is responsible for ensuring the efficient and timely processing of export orders, maintaining high standards of customer service, and coordinating logistics operations to achieve On-Time...

  • Sales And Customer Service Representative

    2 weeks ago

    Drogheda, Ireland Wogan Build Centre Full time

    Role:To ensure the efficient daily operation of the WBC Civils Sales Office, through professional interactions with customers in person/ by phone/ email.Role responsibilities include completing Sales activities such as, completing quotes, orders, and invoices, whilst providing exceptional customer service.Duties:First point of contact with trade...

  • Customer Assistant

    2 weeks ago

    Drogheda, Ireland Tesco Ireland Full time

    About the roleWe pride ourselves on offering customers the biggest range of products around.And that's not just food, but everything from clothes and kettles to financial services.But did you know we offer the biggest job opportunities too?With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate...

  • Service Coordinator

    2 weeks ago

    Drogheda, Ireland Irish Wheelchair Association Full time

    We would like to invite applications for the following full-time permanent role.Service CoordinatorDroghedaRanked 2nd in The Irish Independent "Ireland's Best Employer ****" listIWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environmentThe overall purpose of this role is to manage and develop IWA's Community Centre...

  • Retail Sales Assistant

    2 weeks ago

    Drogheda, Ireland Dezzerto'S Dessert Bar Full time

    Job Overview:We are seeking a motivated and customer-oriented Retail Sales Associate to join our team.As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience.This is a great opportunity for individuals who enjoy working in a...

  • Field Services Administrator

    2 weeks ago

    Drogheda, Ireland Fitz Scientific Full time

    Fitz Scientific – Our mission is to be a world class monitoring and testing team, that meet and exceed our customer's expectations.We have grown significantly in recent years, and now wish to appoint an additional Field Services Administrator to our Field Services Team.You will be a highly organised and detailed oriented individual who will provide...

  • Seasonal Sales Assistant

    3 weeks ago

    Drogheda, Ireland Choice Stores Full time

    Overview Seasonal Sales Assistant - Drogheda About Choice Stores Choice Stores is a proudly 100% Irish-owned retailer, known for great value, bright and welcoming stores, and teams who take pride in delivering a great customer experience. With a growing presence across Ireland, we're committed to supporting local jobs, local suppliers, and the communities...

  • Healthcare Assistant

    2 weeks ago

    Drogheda, Ireland Irish Wheelchair Association Full time

    Ranked 2nd in The Irish Independent "Ireland's Best Employer ****" list, IWA would like to invite applications from committed and caring Healthcare Assistants (Personal Assistants) who are interested in joining our team in the below location in Louth:.Drogheda.The position on offer is part time, 20 hours hour per week, and potential for extra relief hours...