Conference and Banqueting Supervisor

3 days ago


Wicklow, Ireland Powerscourt Hotel Full time

The Powerscourt Hotel, Resort & Spa is currently recruiting for a Conference and Banqueting Supervisor who is highly motivated, well organised and passionate in delivering memorable experiences to join our Conference and Banqueting Team.Our world class Conference & Banqueting facilities are set amidst the Garden of Ireland in Co. Wicklow. Powerscourt Hotel offers a uniquely beautiful backdrop for business meetings, private dinners, weddings, and conferences alike. Providing an impeccable level of service, from planning to execution of all events, we focus on every detail to ensure each guest experiences the creative and collaborative efforts of hosting such an occasion. This role offers a competitive wage, ongoing training and development opportunities, along with complimentary transport to and from Bray Dart Station. About Powerscourt Hotel Resort & Spa: Powerscourt Hotel Resort & Spa is an award-winning five-star property nestled in the foothills of the Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. At Powerscourt Hotel our vision is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business. We form part of the MHL Hotel Collection, a renowned portfolio of well known, high profile Hotels throughout Ireland and operate under the Marriott International, Autograph Collection. About the role: Overseeing the activities of the outlet staff, expediting guests orders as needed, and maintaining good working relationships with co-workers. Ultimately, a top-performing Supervisor should be able to achieve exceptional customer service and ensure that guests have a pleasant experience. Supervisors oversee all restaurant, lobby lounge, pub, banqueting operations to ensure that it runs smoothly. Entry level management position that is responsible for supporting and managing the daily operations in the department. Duties & responsibilities Ensure all hotel standards are always kept Delegates tasks to the team Conducting regular inspections of the banqueting departments to ensure proper standards of hygiene and sanitation are maintained. Overseeing preparation, presentation, and storage to ensure compliance with standards and food health and safety regulations. Monitoring cash flow , follow proper cash handling protocol and settling outstanding bills. Promote the best possible experience for our guests and ensure guest satisfaction Ensure that all checklists, requisitions, and proper opening and closing duties are completed for each shift. Ensure that all steps of service, policies and procedures are followed on a daily basis. Learn and utilize the current Point of Sales system. Train, guide, and coach team members Ensure cleanliness is maintained throughout and recorded accordingly Supervise and guideline staff Other duties as required Why join our team: Competitive Salary Complimentary employee bus service to and from Bray Dart station daily Learning and Development with opportunities for career progression Employee Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Employee Recognition Awards Uniform provided and laundered. 5 days sick leave pay per year Additional leave in line with service. Monthly contribution towards employees health and wellbeing after two years of service. Skills: Experience in Hospitality essential. Excellent customer service Strong command English Language Ability to prioritise and organise work Ability to delegate and supervise Basic knowledge of Wine and Food Strong attention to detail You will be contacted within 5 working days should your application be brought to the next stage of the recruitment process. Skills: Banquet Operations Coaching Employees Customer Service Organisation detail oriented Flexible food and beverage Benefits: Complimentary employee bus service Hotel Discounts for Marriott and MHL hotels Complimentary Car Parking Meals while on duty Uniform provided and laundered. Additional leave in line with service. Monthly contribution health and welfare



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