Manager & Supervisor Mocha Beans Cafe (Full Time)

1 day ago

Galway, Ireland Mocha Beans - Galway Full time

Join the Mocha Beans Team – Manager / Supervisor Role (New locations within Galway City)At Mocha Beans, we believe in creating a welcoming and positive environment for our customers and our team.As a Manager or Supervisor, you'll play a key role in delivering exceptional service, leading your team, drving in stores sales and growth, and helping us grow the Mocha Beans experience.What you'll do:Oversee the daily operations of the cafe, ensuring it runs smoothly and efficiently.Train, support, and motivate team members to deliver outstanding service and achieve personal, team and company goals.Manage and optimise workflows including customer service, team rostering order processing, food and beverage preparation, and maintaining high standards of cleanliness and organisation.Monitor sales performance, set targets, and work with managment to implement strategies to increase revenue and profitability.Collaborate with your team and senior management to break down business goals into actionable deliverables achieved daily, weekly, monthly, and quarterly.Foster a positive team culture built on respect, teamwork, and accountability.Enhance the customer experience by building genuine relationships and fostering brand loyalty.What we're looking for:Proven experience in retail, hospitality, or food service with supervisory or management responsibilities.Strong leadership skills with the ability to inspire, organise, and motivate a diverse team.Excellent communication and organisational abilities.Adaptable, solutions-focused, and able to perform well in a fast-paced environment.A genuine passion for coffee, food, and creating memorable experiences for customers.Sales-driven mindset with the ability to help grow in-store performance.Job Types: Full-time.Benefits:Employee discountFood allowanceSick payJob Types: Full-time, PermanentPay: €27,******-€38,****** per yearExperience:retail, hospitality, or food service: 1 year (preferred)Work Location: In person

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