Technical Solutions Engineering Manager Ii

4 weeks ago

Dublin, Ireland Google Inc. Full time

Technical Solutions Engineering Manager II
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
5 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
3 years of experience managing a technical team in a cloud computing environment, or equivalent experience in a similar customer facing role.
Preferred qualifications:
8 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
3 years of experience managing a technical, customer-facing team.
Ability to analyze data using a structured query language.
Excellent communication skills to formulate and articulate contractual, technical, financial and value points with partners and internal Google teams.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud.
Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.
Google Cloud accelerates every organization's ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.
Responsibilities
Lead a team of individuals and set and communicate individual and team priorities that support organizational goals.
Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
File issue reports against product, documentation and procedures by documenting desired behavior and steps to reproduce, and driving bugs to resolution.
Suggest code-level resolutions for complex product bugs by leveraging relevant tools and effective communication to all stakeholders internally and externally.
Resolve technical incidents and escalations by performing analysis utilizing relevant tools (e.g., SQL, R, Python) and leveraging custom data infrastructure or existing data models as appropriate, and formulating and interpreting data to reach specific conclusions and next steps.
Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.
Google is proud to be an equal opportunity and affirmative action employer.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
#J-18808-Ljbffr

  • Technical Solutions Engineering Manager Ii

    4 weeks ago

    Dublin, Ireland Google Full time

    Technical Solutions Engineering Manager IIJoin to apply for theTechnical Solutions Engineering Manager IIrole atGoogleOverviewThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud.Our products are developed for security, reliability and scalability, running the full stack...

  • Technical Solutions Engineering Manager II

    3 weeks ago

    Dublin, Ireland Google Inc. Full time

    Technical Solutions Engineering Manager II Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 13 years of experience with 2 or more of the following: Web Tech, Data/Big...

  • Apply in 3 Minutes! Technical Solutions Engineering Manager II

    3 weeks ago

    Dublin Pike, Ireland Google Full time

    Technical Solutions Engineering Manager II Join to apply for the Technical Solutions Engineering Manager II role at Google Overview The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the...

  • Software Engineer Ii

    3 weeks ago

    Dublin, Ireland Lexisnexis Risk Solutions Full time

    .Software Engineer II page is loaded## Software Engineer IIlocations: Dublintime type: Full timeposted on: Posted Todayjob requisition id: R********About the Business**LexisNexis Risk Solutions is the essential partner in the assessment of risk.Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and...

  • Software Engineer II

    3 weeks ago

    Dublin, Ireland Fanatics Full time

    Join to apply for the Software Engineer II role at Fanatics JOB DESCRIPTION At Fanatics Betting & Gaming (FBG), a core division of Fanatics' mission to establish the ultimate end-to-end digital sports platform, we're crafting a world where every aspect of a sports fan's passion is catered to. As an Engineer II with Trading Engineering, you'll be thrust...

  • [Urgent] Site Engineer II

    3 weeks ago

    Dublin Pike, Ireland DIGITAL REALTY Full time

    Site Engineer II (Electrical) The Site Engineer II (Electrical) is responsible for infrastructure activities in Data Centres to ensure reliable and efficient operation of the technical infrastructure. This includes maintenance, testing, and surveillance of all assets. The role involves troubleshooting, assembly, and scheduling of maintenance tasks. The...

  • 3 Days Left: Software Engineer II

    2 weeks ago

    Dublin, Ireland LexisNexis Risk Solutions Full time

    .Software Engineer II page is loaded## Software Engineer IIlocations: Dublintime type: Full timeposted on: Posted Todayjob requisition id: R102142**About the Business**LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public...

  • Technical Management Director

    2 weeks ago

    Dublin, Ireland Aero Capital Solutions Full time

    Aero Capital Solutions (ACS) is an alternative asset investment firm that specializes in mid-life commercial aircraft and engine leasing opportunities.ACS has deployed more than $5 billion in aviation investments to date and maintains a global team of professionals with offices in Austin (USA), Dublin (Ireland) and Singapore.For more information, please...

  • Engineering Backend Engineer II

    1 week ago

    Dublin, Ireland DataRobot, Inc. Full time

    DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot...

  • Software Engineer Ii- Full Stack

    2 weeks ago

    Dublin, Ireland Divvy Cloud Corp. Full time

    As a Software Engineer II, you will take ownership of the development of new features for your team, working with cutting edge technologies and owning this process end to end.You will bring a customer centric approach with a curiosity and passion for continuous learning.You will be provided with coaching and support to help you further develop your skills to...