Soc Analyst I

OvervieweSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events.We were founded on the premise that if you can't find a solution, you build it.Entrepreneurship and innovation are in our DNA.Our culture is based on transparency, teamwork, and continuous innovation.As the authority in Managed Detection and Response, we protect the critical data and applications of ****+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats.The Global Security Operations Centre (GSOC) is central to eSentire's Service Delivery Organization (SDO) with a growing team of over 100 passionate members across two SOC locations in Canada and Ireland.The GSOC delivers comprehensive security services to customers worldwide on a 24x7 basis, utilizing best-in-class tooling from both external vendors and internally developed technologies.We are trusted by over **** organizations globally to detect and respond to cyber threats and to protect them from business disruption.eSentire considers employee development, wellbeing, and mental health as top priorities.GSOC Analysts operate on static and predictable 8-hour shifts which offer a healthy work-life balance and are provided with resources to develop and grow their careers.The successful candidate will perform Tier I security analysis tasks across network and endpoint security in a fast-paced and dynamic environment.ResponsibilitiesAnalyze incoming security signals in real time with a balance of accuracy and speed using a variety of forensic toolsApply investigative tools, techniques and procedures (TTPs), use your understanding of the security threats associated with the incoming signals and follow defined runbooks to determine and execute the relevant actionsPerform allowlisting/filtering of false positive signalsFor confirmed true positive signals, you will alert clients using defined templates and escalate high priority alerts to clients by phoneBlock malicious network traffic and isolate infected hosts on customers networksAdd malicious IOC's to eSentire's Global Denylist for all customers where appropriateComplete basic-intermediate client support requests/queries assigned by the operations lead.Work directly with clients via email/phone as needed to complete these tasksHandle some service administration and troubleshooting tasksRequirementsRelevant degree in Computer Science, IT Security, IT Management, IT Support or related discipline or up to 3+ years equivalent experience.Degree course or industry experience must include a strong focus on networking and securityKeen interest in Cyber Security with foundational knowledge of network and endpoint security technologies including:Intrusion Detection Systems (IDS), Snort/SuricataPacket Capture (PCAP) Analysis using WiresharkWindows system internals, basic knowledge of PowerShellLinux Kernel and basic scripting (Bash/Python) knowledgeAnalytical mind with strong attention to detail and a commitment to quality of serviceStrong customer facing written and verbal communication skills with the ability to effectively communicate complex security concepts with end customersNatural ability to thrive in a fast-paced and time sensitive environmentAbility to work in an operational/shift-based environment with flexible working hours to include evenings and weekendsTotal RewardsWe believe in rewarding performance and providing comprehensive benefits tailored to support your well-being.Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization.AccommodationIf you have any accessibility requirements during the recruitment process, please reach out to our HR team at ****** and any accommodation needs will be addressed upon request.Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers.During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address.We strive to provide a welcoming, respectful, and thorough interview process, providing the candidate with ample opportunity to spend time with the hiring manager, recruiter, and future colleagues face to face, or using a video conference technology.#J-*****-Ljbffr