Health Care Assistant On Call

Job Title: Health Care Assistant On CallReports To: Health Care Supervisor / Branch ManagerLocation: North Dublin Swords & Surrounding AreasJob Type: Full-TimeInisCare was established with the core principle that contented caregivers lead to satisfied customers.We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team.Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.Job Summary:The HCA on Call plays a vital role in providing high-quality, person-centred care to individuals in their homes.This role involves responding promptly to urgent care needs, offering support to regular care assistants, and ensuring continuity of care.Responsibilities:Emergency Response:· Respond promptly to urgent calls and provide immediate care and support to customers.· Assess client needs quickly and efficiently to deliver appropriate care interventions.· Communicate effectively with the care management team to report on the situation and actions taken.· To adhere to existing working practices, methods, procedures, and any other specific approaches as layout within the care plan so as not to cause any confusion for the customer in providing short-notice care.Personal Care:· Assist customers with daily living activities such as bathing, dressing, grooming, and toileting.· Support customers with mobility, ensuring safe transfers and use of equipment where necessary.· Prompt medication as prescribed, following company policies and procedures.· Ensure each task performed with the Customer (personal care, meal preparation, etc) is completed with dignity and respect for the Customer.Emotional and Social Support:· Provide companionship and emotional support to customers, encouraging social interaction and participation in activities.· Assist with meal preparation and household tasks to ensure a safe and comfortable living environment.Coordination and Communication:· Work collaboratively with other healthcare professionals, family members, and caregivers to ensure comprehensive care.· Maintain clear and timely communication with the care management team regarding any concerns or updates on client care.· Works together with the Branch manager and Care Coordinator teams.Qualifications:QQI Level 5 Health care Award or equivalent - EssentialFull clean driver's license – EssentialAdditional Training RequirementsChildren's First – HSE LANDSafeguarding – HSE LANDDementia Training – HSE LANDGDPR Training – HSE LANDAMRIC Basics of Infection Prevention and Control - HSE LANDAMRIC Hand Hygiene – HSE LANDPutting on and taking off PPE in Community Healthcare- HSE LANDSkills:Basic patient care: bathing, dressing, feedingAssisting with mobility and exerciseEffective verbal and written communication & Active listeningFollowing instructions and protocolsProviding companionship and emotional supportFamiliarity with healthcare equipment and devicesTime management and task prioritizationCompetencies:Empathy and compassionUnderstanding and responding to emotional needsEffective teamwork within a healthcare teamSupporting colleagues and positive team environmentAdaptability to changing needs and environmentsWillingness to learn new skills and proceduresAttention to detail in observing and reportingPhysical stamina for demanding tasksReliability, punctuality and Professional appearance and demeanourEthical standards and confidentiality adherenceProblem-solving and critical thinkingExperience:· Previous experience in a healthcare setting is essentialBenefits:· Competitive salary starting from €****** to €******· Mileage paid at €0.44 per km or use of a company vehicle· Refer-a-Friend Program – €****** per referral· Welcome Bonus €******· Career Progression Plan and guidance· Ongoing training and professional development opportunities including QQI Level 6 courses & CPR TrainingSupportive work environment with a focus on employee well-beingOpportunity to make a meaningful difference in the lives of customersHours of work· 4x4 or 4x3 / days per week· 10 or 12-hour shifts, 80 or 84 hours Fortnightly· Every second weekend· You must be available 8 am-10 pm.Equal Opportunity Employer Statement:We are an Equal Opportunity Employer.Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected.We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community.We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.In line with the Employment Equality Acts , we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees.We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.INDHPJob Types: Full-time, PermanentPay: €33,******-€37,****** per yearBenefits:Bike to work schemeCompany carEmployee assistance programFlexitimeWellness programLanguage:English (required)Licence/Certification:QQI Level 5 or Equivalent (required)Drive License (required)Work authorisation:Ireland (required)Willingness to travel:100% (preferred)Work Location: On the roadApplication deadline: 19/09/2025