Business Process Improvement Specialist

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The ESB Networks Business Process Improvement sits within the Digital & Process Support team within Networks Delivery Services, the team leads, manages, supports & participates in a wide range of business process improvement initiatives.
The team's objective is to deliver innovative and value-driven solutions for internal & external customers that will improve performance, resulting in tangible, measurable benefits throughout ESB Networks.
Key Responsibilities
Assist in the Identification of business processes that require review and improvement.
Collaborate with line managersto conduct structured process reviews, providing support and guidance throughout
Ensure that reviews are conducted using appropriate frameworks and methodologies to deliver consistent and actionable outcomes.
Identify and implement actions to improving business processes and systems.
Participate in the analysis of data to support the business initiatives.
Foster strong, innovative, collaborative teamwork within the Process Improvement team and within the teams across the business.
Apply problem-solving skills to design and deliver effective solutions using available technologies, such as Office 365.
Provide support to ESB Networks SharePoint site owners and users, enabling them to maximise the platform's capabilities.
Experience and Qualifications
Either 3rd Level qualification or equivalent work experience
Minimum of 2 years working experience
A strong interest and competency in the use of Technology
A strong working knowledge of Office 365, Microsoft SharePoint, MS OneDrive etc.
Excellent communication and interpersonal skills
Ability to work with a wide range of stakeholders and business functions
A high level of commitment and flexibility
Strong teamwork skills
A track record of innovation and critical thinking
Full clean driving licence
Lean Six Sigma or other Process Improvement methodologies experience
A knowledge of SAP IT systems
Location
Flexible, Preferred location Portlaoise or Cork, however other locations will be considered
ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week.
All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to
Business Process and Performance Improvement Manager in Digital & Process Support, Networks Delivery Services
Why Work with Us?
Opportunity to lead Ireland's transition tonet zero carbon future
Career developmentthrough mentoring andtraining
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Networking opportunities
Credit Union
Access to staff well-being programmes
Generous parental leave entitlements
Strong values-based and inclusive culture
Strong commitment to diversity, equity and inclusion
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Closing Date
3rd of October 2025
Your application will be held in reserve for 6 months should you be suitable for the role.
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer.
We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******.
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040.
ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy.
Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
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