Customer Service Agent Dublin 15

3 weeks ago

Dublin, Ireland Teamworx Ltd Full time

Teamworx are recruiting for a
Customer Service Agent
for their client based in North Dublin.
Overview
Would you like a new job where you can deliver an outstanding and memorable experience to customers?
As part of an experienced team working with a leading bathroom brand, you will play a part in delivering exceptional customer service.
We believe support matters, and supporting our customers, and our Customer Experience Team is at the heart of how we deliver this service to our customers.
We pride ourselves on being big enough to take responsibility and small enough to keep it personal.
If you would like to work as part of this award-winning team, we would love to hear from you.
Our business is deeply committed to excellence in everything we do for customers, consumers, and employees alike.
Our client has been recognised in the Deloitte Best Managed Companies in Ireland awards with the Gold Standard.
Our core values which guide our actions are
Support, Openness, New Thinking, Ambition,
and
Sustainability
.
Hours of Work
Monday - Friday 8.30 am - 5.00 pm (Full Time / Perm position)
Generous salary DOE
20 annual leave days + Company Day on Good Friday
Company Pension Scheme after 6 months
Christmas Bonus
Generous Employee Discount
VHI Employee Assistance Program
Bike to Work Scheme
Employee Referral Scheme
Responsibilities
Processing of customer sales orders, confirming order price and delivery dates and the agreed turnaround time
Chase and follow up on estimated arrival times from the purchasing team and advising customers with updates
Managing back orders to strict deadlines
Dealing with all customer queries to the required standard
Supporting the customer service, technical support and showroom teams with other customer requirements when necessary
Involvement in standards improvements and progression with the customer experience manager
Promote products and offer alternatives that will benefit our customers
Support and liaise with purchasing on the order/sales trends of customers for forecast/budgetary purposes
Maintaining excellent customer relationships
Build and maintain excellent product knowledge
Ensure effective communication with all departments
Liaising closely with the warehouse and finance teams on outgoing orders and customer returns
Requirements
Proven experience in dealing with customer queries to the point of resolution
Excellent customer facing, telephone and electronic communication with a proven ability to be able to listen to customer queries and respond appropriately
Proven ability to solve problems and exude calmness under pressure
Well organised and excellent attention to detail
Third level qualification in business or related field is desirable
For more information on this exciting role please contact Maurice on 045 898037.
#J-18808-Ljbffr

  • Customer Service Agent – Dublin Airport

    24 hours ago

    Dublin, Ireland Ryanair Ltd. Full time

    OverviewRyanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport.These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time.No previous airport experience is required as our fantastic...

  • Customer Service Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Air Liquide Healthcare Full time

    Join to apply for the Customer Service Agent role at Air Liquide HealthcareJoin to apply for the Customer Service Agent role at Air Liquide HealthcareAir Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies:Home...

  • Customer Service Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Thorntons Recycling Full time

    OverviewJoin to apply for the Customer Service Agent role at Thorntons Recycling.The primary function of this role is to handle all customer queries that come into the customer care centre, ensuring customers receive a professional, efficient and prompt response to their query. It requires liaison with multiple internal departments.ResponsibilitiesDelivering...

  • Return Agent Customer Service

    2 days ago

    Dublin Pike, Ireland Europcar España Full time

    Return Agent Customer Service page is loaded Return Agent Customer Service Solicitar remote type Régimen de oficina total locations Dublin time type A tiempo completo posted on Publicado hoy job requisition id JR107349 Job Description Join us this summer and receive a €500 sign-on bonus! Bonus payable after 3 months of continuous service. Valid from...

  • Return Agent Customer Service

    3 weeks ago

    Dublin, Ireland Europcar España Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServiceSolicitar remote type Régimen de oficina total locations Dublin time type A tiempo completo posted on Publicado hoy job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonus!Bonus payable after 3 months of continuous service.Valid from June 23 to...

  • Return Agent Customer Service

    3 weeks ago

    Dublin, Ireland Europcar Full time

    Return Agent Customer Service page is loadedReturn Agent Customer ServicePresenta candidatura remote type Completamente on premessa locations Dublin time type Full time posted on Offerta pubblicata oggi job requisition id JR107349Job DescriptionJoin us this summer and receive a €500 sign-on bonus!Bonus payable after 3 months of continuous service.Valid...

  • Customer Service Agent

    5 days ago

    Dublin, Ireland Northgate Vehicle Hire Limited Full time

    Customer Service AgentLocation: DublinWe are seeking a Rental Agent to provide excellent customer service and support throughout the rental process.The successful candidate will manage bookings, coordinate logistics, and maintain accurate records while working closely with internal teams to meet customer needs.Job Purpose:To provide excellent customer...

  • Customer Service Agent and Sales Executives

    3 weeks ago

    Dublin, Ireland Osborne Full time

    Customer Service Agent and Sales Executives At Osborne, we are hiring experienced Customer Service Agents and Sales Executives on behalf of our client, one of Ireland’s leading insurance providers located in Dublin 18. With excellent progression and opportunities, this is an excellent role for candidates with a minimum of at least 1 years’...

  • Customer Support Agent

    4 weeks ago

    Dublin, Dublin City, Ireland The National Lottery Full time

    OverviewJoin to apply for the Customer Support Agent role at The National LotteryAs one of our Customer Support Agents you will be the voice and image of the National Lottery. You will need to have the ability to work with internal as well as external stakeholders who are experiencing technical issues with either their equipment in their stores or with Irish...

  • Customer Retention Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Leevin Part time

    OverviewLeevin Group is in short and long-term student accommodation services. The company was founded in 2018 in Dublin with the aim of providing students with reliable and value-for-money accommodation services. Our mission is to deliver to all our customers a satisfying and unique experience while staying in Ireland.Take a look down below to know more...