Activity Support

Trinity is Irelands leading university and is ranked 75th in the world (QS World University Rankings 2026).
Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years.
T.
Post ID: 038463 Post status: Permanent Contract Hours of Post: 35 hours per week Salary: This appointment will be made on the Executive Officer Merged Salary Scale (€33,191 - €51,203 per annum) at a point in line with current Government pay policy.
monthly/weekly payscales.
( Post Summary: This role is an exciting opportunity to work as part of the Assessment and Progression Team in the Academic Registry.
The Assessment and Progression Team is responsible for the coordination and delivery of key assessment processes across the institution.
This includes managing the conduct of examinations, scheduling the examination timetable, and supporting schools in maintaining and updating assessment data within the Student Information System (SITS).
The team also oversees the logistical arrangements for examinations, including the allocation of venues, coordination of invigilators, and handling of examination papers.
Additionally, the team plays a vital role in supporting schools with student progression and the publication of results, Foundations Scholarships and Gold medals and prizes.
Context The nature of the work carried out by Executive Officer staff may vary depending on the business being conducted by the Academic Registry.
The post holder provides support to management, staff and students as required.
The role reports to the Line Manager.
The role-holder will work as part of a team, they will have responsibility for delivery of certain parts of the operation within the Assessment and Progression Team.
Main Responsibilities This is a list of the tasks, duties and responsibilities for the role.
Service Provision of support to staff on the team working on examination, assessment and progression.
Receive and respond to everyday enquiries from students and staff escalating requests outside their knowledge base to the appropriate person/area.
Triage tickets as a priority, alongside handling telephone calls, responding to emails, and performing reception desk duties Systems High degree of computer literacy, with an ability to evaluate and appreciate the role of technology in improving efficiency and the delivery of services.
Use and understand common systems (e.g.
SITS, CMIS, SID Helpdesk) relevant to area of work and carry out searches to respond to queries.
Update and maintain databases and spreadsheets and run standard reports to support Assessment & Progression activities.
Carry out routine record keeping, filing, photocopying and data entry to ensure accurate records are maintained.
Run automated or routine reports to support established school/departmental/work unit information requirements.
Use Information Technology on a daily basis e.g.
MS Office word processing, spreadsheets, database, email, internet.
Clerical Provide routine administrative and/or customer support activities to contribute to the smooth operation of the team/department.
Provide essential administrative and/or support activities to contribute to the smooth operation of a work unit (e.g.
maintaining a filing system, processing invoices).
Carry out routine tasks to support Examinations.
Organisation Assist with the arrangements and/or support internal and external activities/meetings/events through detailed instruction or direction, collating and recording relevant information/documentation as requested.
Attention to Detail Sort and manage daily workflow with excellent attention to detail, an ability to process large volumes of information under seasonal deadlines, and show flexibility at key times of the year.
General Support line-managers and colleagues as required.
The post holder is expected to be flexible in practice, an excellent team player, and willing to commit to working within a rapidly changing environment.
Any other duties that arise from time to time as directed by the manager or nominee How to apply: To assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (maximum one A4 page) that specifically addresses the following points.
- Clearly outline relevant experience and how this experience has contributed to their knowledge.
- Demonstrate, through past examples, their ability to work on their own initiative and to resolve problems.
Applicants who do not address these requirements in their cover letter will not be considered at the shortlisting stage.
Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description for this position.
Informal enquiries about this post should be made to Bernadette Hogan, Head Of Assessment, Deputy Head Of Operations, at E: Application queries about this post, please email Katie Doran, Recruitment Partner at E: and include the Competition ID number in the subject heading.
At Trinity, we are committed to equality, diversity, and inclusion.
We welcome applications from all individuals, including those with disabilities, those who have followed non-traditional career paths, and those who have taken time out for reasons such as family or caring responsibilities.
We also welcome international applicants, including those who have been displaced due to conflict or war.
Trinity College Dublin is Irelands premier university.
We are an EU Sustainable Gender Equality Champion and hold an Athena Swan Silver Award, recognising our ongoing work to advance gender equality both within Trinity and across the higher education sector.
Trinity is committed to supporting worklife balance and creating a family-friendly working environment.

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