Deputy Manager

4 weeks ago

Limerick, Limerick, Ireland Total Talent Solutions Full time
As an Deputy Manager you will play a crucial role in delivering exceptional customer service and ensuring the smooth daily operations of the shop.
In this role, you will take the lead in managing a dedicated and hardworking team, focusing on operational excellence while supporting the Store Manager in all aspects of store performance.
This Deputy Manager places a strong emphasis on providing the highest level of service to every customer while promoting a positive and inclusive working environment where everyone feels welcome and valued.
Responsibilities: Lead, inspire, and motivate your team to consistently deliver outstanding customer service and maintain high operational standards across all areas of the shop.
Represent the values and ethos of the company, acting as a role model for your team and actively promoting a culture that reflects the brand's identity and mission.
Take ownership of the shop's day-to-day operations, managing workflows, assigning tasks, and ensuring procedures are followed efficiently from opening to closing.
Assist in the implementation of business strategies by managing stock levels, overseeing budgets, and analyzing profit and loss performance to help meet business targets.
Ensure full compliance with all health and safety regulations, including HACCP protocols, as well as adherence to relevant legal and company policies.
Monitor and assess both individual and team performance, offering regular feedback, coaching, and training to encourage growth and maintain high service standards.
Plan and coordinate staff rosters, ensuring adequate shift coverage and optimizing team scheduling for operational efficiency.
Maintain strong and open communication with team members and senior management, fostering a supportive and collaborative workplace atmosphere.
Skills and Qualifications: A minimum of 5 years' experience in a supervisory or management role, leading teams of 10 or more people in a retail or customer-facing environment.
Proven leadership skills with the confidence to guide and inspire others to consistently perform at their best.
Strong commercial awareness, with a successful background in driving performance and operational improvements within a shop setting.
Experience in staff rota planning, task delegation, and general team management to support the flow of daily operations.
Exceptional team-building abilities and a commitment to delivering a superior customer experience through teamwork and individual excellence.
Capable of making sound, independent decisions in a fast-paced environment while remaining calm under pressure.
Familiarity with reading, understanding, and creating planograms to support merchandising and stock placement.
Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively with colleagues at all levels.
Skills: Retail Management Store Leader Budget Management Benefits: Benefits Included

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