Operations Manager

2 weeks ago


Cork, Cork, Ireland Advanced Seating LTD Full time
Job Title: Operations Manager Reports to: Director About Advanced Seating Advanced Seatingareadistributorfor Seating Matterswhoareaninnovativeandindustry-leading organization specialising in clinical, therapeutic seating for patients and caregivers.
At Advanced Seating we are committed to providing quality service, advice and quality clinical training.
Our business is growing and as a team thrives on creativity and collaboration.
As a service lead company we focus on working consistently and providing the best advice and support we can to our customers.
The Role We are seeking a highly organised and proactive Operations Manager to support the Director in optimisingprocessesandkeyaccountrelationships,andstrengtheningthecultureforremoteand field-based staff.
This is anexcitingrole,asour sales teamare located in Ireland.
The rolewill play a key part in ensuring that all team members, regardless of location, feel connected to the Advanced Seating culture while also improving the efficiency and effectiveness of operations.
Key Duties / Responsibilities Support Serveasakeypointofcontactfor thesales&rentalteam.
Ensuresalesteamreceivestructuredonboarding,training,andongoingsupport.
Assistinmanagingkeyaccounts,maintainingstrongrelationships,andensuringhighlevels of customer satisfaction.
Streamlineprocessesandcommunicationusingappropriatetoolstoenhance efficiency and productivity.
Team Recruitment & Onboarding Coordinateandfacilitatetherecruitmentprocessfornewsalesteammembers,ensuringa smooth and efficient hiring process.
Supporttheonboardingofnewsaleshiresbyprovidingthemwiththenecessarytraining, resources, and integration into the company culture.
Training & Development Organiseandcoordinateinternalsalestrainingprogrammes.
Planandexecute trainingdays invarioushealthcaresettings.(Hospitals, Nursing Homes, Primary Community Care etc..) Developtrainingmaterialsandbest-practiceguidesforsales,rentalandadminteams.
Facilitate knowledgesharingacrossremoteandfield-basedteams.
Cultural & Team Engagement Helpbuildandmaintainastrongcompanycultureforremoteandfieldstaff,ensuringthey feel part of the Advanced Seating culture and values.
Developinitiativestokeepteamsengagedandalignedwithcompanygoals.
Organise virtual and in-person events that foster team connection and motivation.
Executive & Operational Support Workcloselywith accountsdepartmentalongwithmarketingdepartment withsalesgoals and strategic initiatives.
Managedaytodayoperations,couldsometimesincludedelivering/collectingachair.
Preparereportsandagendasattheendofthemonthalongwithoperating CRMsystemto help our process.
Essential Criteria Technical Skills: Strongorganisationalandcoordinationskills.
Experienceinsalesoperations,distributorsupport,orkeyaccountmanagement.
Abilitytobuildandmaintainrelationshipsacrossaremoteandfield-basedworkforce.
Experiencewith Hub Spotand Power BIisdesirablebutnotessential.
Soft Skills: Excellentcommunicationskillsandabilitytofosterteamengagement.
Experience in planning and executing training sessions and team events.
Employee Benefits Adynamicrole,workingwith agrowingcompany wheretherewillbeautonomyto make decision.
Opportunitiestoshape companycultureand operations.
Direct exposuretoleadershipandhigh-impactcommercialinitiatives.
A collaborative environment with a mission-driven team.
We are looking for a proactive and skilled Operations Manager who is passionate about optimising processes and enhancing team culture.
If you are a detail-oriented professional with a drive for improving operational efficiency and fostering team engagement, we encourage you to apply.

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