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Front Office Supervisor

4 weeks ago

Dublin, Dublin City, Ireland NYX Hotel Dublin Full time
NYX Hotels is giving laidback luxury: we are THE destination Our NYX team (we call them City Lovers) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel.

NYX Hotels is a part of the Leonardo Hotels UK&I portfolio.

As a Front Office Supervisor and City Lover at NYX Hotels, we want you to bring your fun and dynamic vibe to the Front Desk with you every day.

Whilst supervising the Front Office team, you will ensure our guests enjoy the city, whichever way they choose.

Youll think creatively to offer five star guest service and go above and beyond to ensure every guests stay is electrifying Some of the perks our City Lovers enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression If youre our ideal Front Office Supervisor, you will: Be yourself Supervise the Front Office operation and inspire the team to deliver energetic guest service Be a people person and make every day exciting for the team Be a vibrant host for guests and ensure they feel welcomed to the world of NYX Hotels Maximise revenue opportunities Bring solutions to the table and think on your feet Share your unmatched knowledge of the city with guests Youre a City Lover, so youll be able to recommend the best shops, clubs and shows around Why come join us? We look after our City Lovers just as well as we look after our guests.

Once youre part of the NYX team, youre part of the Leonardo community.

In our business, your hard work and pace is valued so its our role to keep you at the top of your game as a Supervisor and team leader Our Supervisors hold key roles in supporting team members and Heads of Department every day.

Our NEW Team Coach workshop and Guest Care training can really support you in your role, and if the time is right our Insights Trainee Manager Programme will help develop you into management as a Duty Manager.

The programmes develop your knowledge and expertiseat Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in Hospitality Our Story NYX Hotels are a new generation of hotels: reflecting the unique vibe of the city, each hotel stands out with a distinctive design concept by celebrating local art.

NYX Hotels is part of the Leonardo Hotels brand, which operates over 50 hotels across the UK & Ireland.

There are so many plans for major expansion over the next few years; theres never been a more exciting time to join us Skills: Opera Guest Satisfaction Stress Management Team Work Benefits: Competitive Salary