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Senior Client Servicing Pensions Administrator
1 month ago
Why This Role? As a senior member of the pensions administration team, you'll be the trusted point of contact for clients with complex DC schemes.
This is a chance to bring your expertise to a role that offers responsibility, variety, and the opportunity to truly make a difference.
We will rely on you to: Manage day-to-day administration of Defined Contribution (DC) pension schemes Handle complex member and client queries efficiently and professionally Ensure all work meets compliance standards and agreed service levels Collaborate with internal teams to deliver coordinated, high-quality service Mentor and support junior colleagues as a senior team member Build strong, lasting relationships with key clients What you need to have: Proven experience in DC pensions administration Excellent client communication and relationship management skills Strong attention to detail and problem-solving ability Good time management and ability to meet multiple deadlines A proactive, collaborative attitude and commitment to service excellence What makes you stand out: Professional qualification eg APA/QFA Experience with various in house systems Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities.
Mercer, a business of Marsh Mc Lennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people.
Marsh Mc Lennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
With annual revenue of $24 billion and more than 90,000 colleagues, Marsh Mc Lennan helps build the confidence to thrive through the power of perspective.
For more information, visit or follow on Linked In and X.
Marsh Mc Lennan is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process.
We welcome candidates to contact us at to discuss any specific needs.
Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.