Executive Officer Required In An Education Institution
3 weeks ago
Telephone: Handle incoming calls, resolving queries and concerns.
Email Correspondence: Manage email inquiries from students and the public.
Administrative Tasks: Maintain live accounts, perform data entry, etc.
Key Responsibilities: Customer Service: Address questions from applicants, students, and staff; escalate when necessary.
Systems Management: update databases and generate reports.
Clerical Work: Conduct routine administrative tasks, including record-keeping, filing, and data entry.
Event Coordination: Assist with internal and external activities, meetings, and events.
Attention to Detail: Ensure precise workflow management, handling large volumes of information under deadlines.
General Support: Assist line managers and colleagues; perform additional duties as assigned.
Qualifications: Technical Skills: Proficient in Microsoft Office, email, and web Experience: Relevant work experience; customer service experience in person, by phone, and by email.
Communication Skills: Excellent written and verbal communication; high accuracy in written and numerical tasks.
Personal Qualities: Service-oriented, detail-focused, excellent customer service, results-driven, flexible with working hours.
#Cpl OS25 Skills: clerical Admin Excel
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