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Dlp Platforms Technical Support, Officer
4 weeks ago
This team designs, manages, and supports the security tools which enable security operations across State Street.
These tools are critical to State Street's Cyber security, enabling threat detection, incident response, threat hunting, vulnerability management, and other key functions.
This is a priority role in a growing team, with multiple positions to be filled.
Preferred locations are Ireland (Dublin, Kilkenny, or remote) or United States (MA, or remote).
Job Posting Title DLP Platforms Technical Support, Security Platforms Who are we looking for We are seeking a motivated and detail-oriented Data Loss Prevention (DLP) Platforms Technical Support team member to join our Security Platforms team.
In this role, you will assist in the monitoring, maintenance, and support of our DLP platforms thus ensuring the protection of sensitive data across the enterprise.
You will work closely with senior team members to troubleshoot platform and agent issues and provide technical support to end-users.
This is an excellent opportunity to grow your skills in data security and DLP technologies.
What you will be responsible for Acting as the first point of contact for DLP platform related support requests Monitoring logs, alerts and performing routine checks and updates to ensure the DLP platforms are functioning optimally Maintaining accurate documentation of DLP platform support procedures and configurations Providing technical support to end-users regarding DLP tools Working with key stakeholders and vendors to implement new or additional DLP capabilities to enhance our risk-driven data protection Tuning and upgrading system components, following internal testing and change management processes Contributing to projects that improve current capabilities, drive adoption, and enable future growth Partnering within the Cyber Fusion Centre teams to ensure our security platforms meet operational needs, within DLP Program Operations, Insider Threat and Incident response What we value Foundational Cyber security knowledge, with experience in DLP and Endpoint Security tooling Exposure to, and knowledge of enterprise DLP platforms eg Symantec DLP, Digital Guardian Endpoint DLP, Proof Point, Microsoft Purview Strong foundational skills supporting platforms running on Microsoft Windows Server and Linux Operating Systems Understanding and working knowledge of current data protection, information security and cyber security practices and techniques would be advantageous A collaborative approach to solving technical challenges and improving security A desire to learn, combined with a collaborative working style and strong personal work ethic Experience in a 24/7 security operations environment, emphasizing reliability and system availability Experience in distributed, international teams would be beneficial Education & Preferred Qualifications Minimum 3 years of experience in IT support, cybersecurity, or a related field.
A degree is not required for this role, but a qualification in information security or information systems may be beneficial Security certifications may be beneficial (e.g., Comp TIA CASP+, GSEC or similar, relevant product certifications) Experience in financial services may be beneficial Additional Requirements These roles may be filled in Ireland (Dublin or Kilkenny preferred, or remote) or United States (MA preferred, or remote) This team supports 24/7 operations which may require weekend work.
State Street's Speak Up Line To be considered for this role you will be redirected to and must complete the application process on our careers page.
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