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Quality Analyst Motor Claims Handler
2 days ago
Quality Analyst Motor Claims Handler Position: Motor Claims Handler Location: Dublin 18 Salary: Up to €65,000, depending on experience Reporting to: Claims Team Leader / Claims Manager Certification: CIP Qualified Job Overview The Motor Claims Handler will manage and process motor insurance claims to ensure a fair and efficient service for policyholders, controlling claims costs and maintaining quality standards.
The role involves comprehensive claims investigation, assessment, and settlement, as well as overseeing quality control within the motor claims handling team.
The Motor Claims Handler will work closely with customers, repair shops, and third parties to manage claims accurately and ensure that team standards align with company policies and industry regulations.
Key Responsibilities Claims Assessment & Processing Customer Service & Communication Collaboration with Third Parties Claims Investigation & Fraud Prevention Quality Analysis & Team Support Resolution & Settlement of Claims Documentation & Reporting Qualifications and Experience Degree or diploma in insurance, business, law, or related field is preferred.
Must be CIP Qualified (Certified Insurance Practitioner).
Minimum of 1-3 years in a claims handling role, ideally within motor insurance, with experience in quality management a plus.
Familiarity with claims management software (e.g., Guidewire, Claims Centre) and Microsoft Office Suite.
Additional Requirements Knowledge of Irish Insurance Legislation: Familiarity with the Consumer Protection Code and other regulatory frameworks.
Skills: CIP Claims Motor Benefits: Work From Home Parking Hybrid Bonus
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