Client Services Administrator

3 weeks ago


Dublin, Dublin City, Ireland Clanwilliam, a global healthcare technology and services group Full time

Claimsure have an exciting opportunity for a Client Services Administrator to join our Revenue Management Solutions team. The successful candidate will be based fully onsite in Crumlin Children's Hospital, liaising with Hospital Staff, Patients and Healthcare professionals to manage health insurance collection within the facility.

Responsibilities
  • Managing Client Accounts using multiple software solutions
  • Ensuring client needs are met in a timely and professional manner
  • Debtor Day Management
  • Dealing with Patient, Consultant and Secretary queries, issues and complaints
  • Day to day processing & completion of health insurance claims
  • Credit control
  • Private Insurance Status Checks
  • Ad hoc projects that are required
  • Work as part of a team to provide solutions
  • Assist in all areas of the company when required
The ideal candidate will possess the following qualification, skills, knowledge, and attributes
  • Excellent organisational, planning and time management skills
  • Excellent communication and client-facing skills
  • Be able to work in a fast-paced environment
  • Ability to deal with several tasks simultaneously
  • Excellent attention to detail
Benefits
  • Company matched pension scheme.
  • 22 days annual leave, increasing yearly up to 26 days.
  • 2 paid CSR Volunteering/Charity Days per year.
  • 1 Wellbeing Day per year.
  • Maternity & Paternity Benefits.
  • Full access to our Employee Assistance Programme.
  • Regular wellbeing supports and webinars.
  • Annual leave purchase scheme.

Clanwilliam is an equal opportunities employer.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • IT Services and IT Consulting
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