Scheduling Officer

4 weeks ago

Dublin, Dublin City, Ireland Irish Wheelchair Association Full time

We would like to invite applications for the following, 39 hours, Specified Purpose Contract (Maternity Cover)

IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.

Assisted Living Service – Scheduling Officer

Kildare (Athy or Clane)

As a Scheduling Officer you will be expected to support the delivery of Assisted Living Services (ALS) to children & adults with physical disabilities and older persons team to ensure that a quality person-centered continuous service is delivered. This will be achieved through close collaboration with the ALS teams and other IWA colleagues and by effective communication with staff and members.

Main Duties and Responsibilities
  1. Manage incoming calls to the service.
  2. Create and maintain effective staff rosters to ensure continuous service delivery.
  3. Provide staffing for absences caused by training, sick leave, annual leave and long-term leave.
  4. Maintain absence management/other relevant records on all ALS systems, providing regular reports to line manager.
  5. Maintain regular contact with members and ALS staff regarding day to day changes or as directed.
  6. Assist the ALS Co-Ordinator's to enhance the supports to PA's (recruitment, induction, shadowing/introduction, probation, supervised practice, peer support meetings).
  7. Understand and adhere to established IWA policies and procedures.
  8. Seek and implement continuous improvement opportunities to maximise service and efficiencies, and to support the ALS team with systems implementation and development.
  9. Develop and maintain excellent working relationships with regional ALS colleagues.
  10. Participate in and lead out on ALS project initiatives in consultation with ALS management.
  11. Operate at all times in a flexible and efficient manner.
PERSON SPECIFICATIONTraining, Experience and Qualifications
  1. Minimum qualification required at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care, Allied Health, Community Development, Disability, Business Management.
  2. Experience in scheduling/rostering of complex processes highly desirable.
  3. Excellent IT skills essential in particular Database systems, Scheduling/Rostering Software, CRM systems and other database applications.
  4. Office and Customer Management as well as Supervisory experience is desirable.
Knowledge and Skills
  1. Excellent communication and interpersonal skills.
  2. Strong planning and organisational skills; ability to prioritise various commitments.
  3. Solution focused and excellent problem-solving skills.
  4. An ability to analyse, interpret and present information.
  5. Strong attention to detail.
Behaviours
  1. An ability to build strong relationships.
  2. A team-based, consultative and highly flexible approach.
  3. Be of good character.
  4. Ability to work in a pressurised environment.
  5. Display of high degrees of flexibility with an ability to quickly adapt to change.
  6. Communicating and Influencing.
  7. Motivating and Empowering.
  8. Planning and Organising.
  9. Quality and Customer Focus.
  10. Critical Analysis and Decision Making.

Salary between €32,269 up to €49,298 (DOE).

Excellent working conditions.

A commitment to the ongoing training and development of all employees.

25 days annual leave.

Access to Occupational Pension scheme and group VHI & HSF Health Cash Plans.

Employee Assistance Service.

The closing date for applications is Wednesday, 19th March 2025.

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

#J-18808-Ljbffr

  • Scheduler and Office Administrator

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About the PositionThis role involves providing administrative support to all areas of the office, including managing schedules, preparing reports, and serving as the first point of contact for care staff and clients.Key responsibilities include coordinating care assistants' schedules, answering phone calls, responding to emails, and managing incoming and...

  • Care Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Client Care Coordinator Required, BlanchardstownOur client is a fast growing homecare company with offices spread across Ireland. They require an experienced scheduler for their Blanchardstown office. This is an onsite role. Your responsibilities as a Client Care Coordinator will include but not limited to:- Coordinating care assistants schedules on a daily...

  • Care Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Client Care Coordinator Required, BlanchardstownOur client is a fast growing homecare company with offices spread across Ireland. They require an experienced scheduler for their Blanchardstown office. This is an onsite role.Your responsibilities as a Client Care Coordinator will include but not limited to:1. Coordinating care assistants schedules on a daily...

  • Care Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Client Care Coordinator Required, BlanchardstownOur client is a fast growing homecare company with offices spread across Ireland. They require an experienced scheduler for their Blanchardstown office. This is an onsite role.Your responsibilities as a Client Care Coordinator will include but not limited to:Coordinating care assistants schedules on a daily...

  • Scheduling Lead

    2 weeks ago

    Dublin, Dublin City, Ireland SPEEDECK Full time

    Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should. I.T, networks, systems, and cybersecurity are generally not something they have time to consider, and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and...

  • Scheduling Lead

    2 days ago

    Dublin, Dublin City, Ireland SPEEDECK Full time

    Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should. I.T, networks, systems, and cybersecurity are generally not something they have time to consider, and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and...

  • Project Scheduler

    5 days ago

    Dublin, Dublin City, Ireland Egis Group Full time

    Job OverviewWe are seeking an experienced Project Scheduler to join our team. As a key member of our project delivery team, you will be responsible for coordinating with team members to update schedules and reports for various projects.You will work closely with the Project Manager to ensure that projects run according to plan, on time, and within...

  • Junior Scheduler

    4 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Group Full time

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46...

  • Junior Scheduler

    2 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Group Full time

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46...

  • Schedule Lead

    3 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Group Full time

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46...

  • Scheduling Support

    3 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Plc. Full time

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46...

  • Junior Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Full time

    Company DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113...

  • IT Scheduling Expert

    4 days ago

    Dublin, Dublin City, Ireland SPEEDECK Full time

    Work Environment:We utilize a range of technologies, including Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, and Dell.Responsibilities:Collaborate closely...

  • Junior Scheduler

    2 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:Turner & TownsendLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:1ac6844241b6Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Company DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes...

  • Junior Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:Turner & TownsendLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:1ac6844241b6Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Company DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes...

  • Senior Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Full time

    Company DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113...

  • Schedule Coordinator

    1 week ago

    Dublin, Dublin City, Ireland Turner & Townsend Full time

    Turner & Townsend is seeking a Schedule Coordinator to support our Programme Managers and Project teams in ensuring timely delivery of capital projects as planned, within budget, and meeting business objectives.The ideal candidate will possess a baseline understanding of the project delivery process and timescales, with strong analytical and IT skills,...

  • Schedule Management Consultant

    3 days ago

    Dublin, Dublin City, Ireland Vantage Data Centers Full time

    Vantage Data Centers is committed to delivering exceptional results to our clients. We are seeking a Schedule Management Consultant to join our Construction team in EMEA.About the Role:The ideal candidate will have 4+ years of experience using Primavera P6 and a deep understanding of the Critical Path Method of scheduling. They will be responsible for...

  • Senior Scheduler

    6 days ago

    Dublin, Dublin City, Ireland PM Group Full time

    OverviewWho we arePM Group is an employee owned, international project delivery firm with a team of 3,700 + people. We are world leaders in the pharma, food, medtech and mission critical sectors. From our network of offices in Europe, Asia and the US, we work with the world's leading organisations. We are focused on growing a sustainable business centred...

  • Senior Scheduler

    3 weeks ago

    Dublin, Dublin City, Ireland Turner & Townsend Group Full time

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113 offices in 46...