Team Coordinator/Person-In-Charge

2 weeks ago

Dublin, Dublin City, Ireland WALK Full time

Job Title: Team Coordinator / Person-In-Charge (Supported Living Services)

Reports To: Director Supported Living Services

Roles Reporting: Team Leaders and in some cases Support Staff

Key Relationships & Interactions

Internal: All staff and service users

External: Families, employers, training bodies, local community members, clinical support services, HSE, HIQA

Terms & Conditions

  • Salary - To be confirmed
  • On call as per rostered system

Job Overview

WALK supported living services are delivered across a number of geographical locations in Dublin and are comprised of a number of models of support. Within that spectrum, there are shared living and individual living arrangements, 24/7 staff present supports, and non-sleepover staffing rosters.

The Team Co-ordinator is responsible for the leadership, management, and co-ordination of a small number of those mixed models of support. It is a key role within the leadership structure of the organisation and in ensuring person-centred approaches are inherent in the thinking and practice of staff and in the provision of, and where necessary, the reform of models of support.

This post is one of six Team Co-Ordinator roles in supported living services who report directly to the Director of Supported Living Services. Team Coordinators are key drivers and champions in the organisation's efforts to ensure people supported have the best possible life. While championing such change, the Team Coordinators are central communicators with all stakeholders.

Key Responsibilities include:

  • Identify and align stakeholders with the values and vision of the organisation.
  • Ensure that team leaders and teams under their direction are effective and efficient in delivering supports as identified through person-centred service design.
  • Provide clarity on where barriers or challenges exist to the realization of the outcomes and support stakeholders in identifying solutions to the challenges that arise.
  • Direct management and co-ordination of effective service delivery.
  • Management of processes related to supporting individuals and families.
  • Guide services in a manner that supports a model of best practices and promote initiatives for service developments.
  • Plan and review all staffing requirements on a regular basis.
  • Ensure effective and efficient service delivery through team planning and the monitoring of Key Performance Indicators.
  • Ensure all relevant organisational policies, processes, procedures, and quality assurances are implemented and adhered to.

Essential Criteria – to be assessed by CV

  • A relevant third level qualification in social care or related field.
  • A minimum of three years' experience leading teams in the social care sector.
  • Demonstrated ability to support people with complex needs in community settings.

Desirable Criteria - to be assessed by CV

  • Management Qualification.
  • Experience supporting adults with intellectual disabilities.
  • Experience working with person-centred quality systems such as POMS, CQL, PQASSO.
  • Experience of Coaching and Mentoring staff, and encouraging problem-solving behavior in teams.
  • Experience of managing stakeholder relationships to maximize meaningful opportunities available to the people we support.

Competencies – to be assessed at interview

  • Human Rights Based Person Centred Approach.
  • Low Arousal Philosophy & Practice.
  • Resilience, Positive Attitude & Openness to Change.
  • Effective Communication & Working Relationships.
  • Planning, Organising & Prioritising.
  • Innovation, Creativity & Problem Solving.

This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities, as may be determined from time to time.

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