Installation Technician

2 weeks ago

Dublin, Dublin City, Ireland Actavo Group Full time

Welcome to a workplace that offers a values-driven culture and a spirit of learning and collaboration.

We've worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.

We believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain.

When people ask what it's like to work at Actavo, this is what you'll hear from our teams:

People are honest and have great integrity

We are human, down to earth and take great pride in our work and how we treat each other.

There are no big egos

We have a flat organisational structure and strongly believe we are all playing on the same team.

No two days are ever the same

Our work is diverse and dynamic, allowing our people the chance to innovate and develop.

There are opportunities to grow

For anyone ambitious to progress from being a team member to becoming a team leader, and beyond.

Though a large company, everyone is an individual

There is a strong sense of community and we treat each other with respect.

Our ValuesLive Safety

At Actavo, we have a caring, preventative culture, where everyone is encouraged to speak up and take action, enabling a work environment that allows everyone to go home safe each day.

Right first time is our passion. Our relentless focus on driving best practice is underpinned by a culture of continuous improvement, courage and a can-do attitude.

When our clients and their customers place their trust and loyalty in us, we go to the nth degree to understand their goals, alleviate their frustrations, and exceed expectations with truly fantastic experiences.

We recognise that operating sustainably demands that we think carefully about how to safeguard our planet, care for our people and communities – ultimately how we conduct our business with integrity and transparency.

Only by working collectively and collaboratively – communicating clearly, respecting one another and our differences, building relationships and offering support – can we achieve our goals and enjoy the rewards.

If you are looking for a company where you can thrive as part of a diverse, dedicated team, then you should come work with us.

Role Purpose

After full training your focus will be on the installation and servicing of broadband and TV systems to homes and businesses across the Republic of Ireland, delivering exceptional customer service.
You need a full manual driver's license and be comfortable working at heights to be considered for this role.
Previous customer-facing experience is advantageous.

Benefits:
  • Pension plan
  • Life assurance – 4 times your annual salary
  • Career progression opportunities
  • Employee assistance programme
  • Refer a friend scheme
  • Maternity pay
  • Employee discounts – on hotels, gyms, electronics and more
  • Educational assistance
  • Long Service Awards
Principal Responsibilities:
  • Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you.
  • Installing telecommunication cable and equipment as per training.
  • Deliver an excellent customer experience from initial phone call to job completion.
  • Using field apps to report back on activity and works completed.
  • Upskill and attend various training courses.
  • Take due care to prevent loss or damage when working on a customer's property.
  • Report any accidents, incidents or damage that may occur and escalate any issue to Management in a timely manner.
  • Track faults using devices and tools provided.
  • Using power tools and ladders safely.
  • Maintain a clean and presentable appearance always.
Person SpecificationExperience and Qualifications:
  • A full manual driver's license is required.
  • Full training provided.
  • Experience using hand and power tools.
Skills & Competencies:Technical:
  • Manual dexterity and problem-solving skills.
Interpersonal:
  • Excellent communication skills required.
Business Skills:
  • Time Management: must be able to plan and execute routine maintenance activities as well as responding to troubleshooting requests and unexpected equipment issues.
Personal:
  • Problem-solving skills: A good technician can identify issues and source information to resolve issues quickly.
  • KPI focused and willing to work flexible hours to meet the needs of the business.

Apply Now

Perform as a Team

Interested in joining Actavo but don't see a current vacancy for you? Please send us your CV and we will keep you in mind.

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