General Manager

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Client:

Carebrook Ireland

Location:

Dublin 2, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3b8c6282441e

Job Views:

46

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

We've carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there's a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it's like to work in a place where you can truly grow and thrive.

Responsibilities:

DRIVE MY SUCCESSION

  • Own Team Member recruitment and successful onboarding to ensure it meets business needs.
  • Build a robust Family Tree through strategic succession planning ensuring Plan Bs are in place for each role.
  • Drive Team Happiness by role modelling Pret's Values and Behaviours and by bringing Joy of Pret and fun to my team and customers.
  • Embrace the Thoughtful Leadership Principles (Being Kind, Honest and Generous).
  • Ensure in-shop training, legal compliance training and graduations are carried out following the agreed standards and guidelines and at the right time.
  • Minimise Turnover by following the Turnover Principles.
  • Regularly complete 1:1s to review the team's performance using Pret Behaviours, KPIs and SMART targets.
  • Ensure the team's wellbeing by promoting and nurturing a healthy work-life balance.
  • Set meaningful actions from Pret's Big Conversation and follow up.

DRIVE MY BUSINESS

Amazing service

  • Ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service.
  • Ensure the Speed of Service Principles are embedded in the shop to provide fast, friendly and efficient service consistently.
  • Ensure the Coffee Calling System is effective, creates buzz and delivers the right drink to the right customer.
  • Ensure centrally driven JOP events are well planned, executed and appropriately supported.
  • Encourage customer loyalty by empowering the team to use Joy of Pret initiatives.
  • Strive to achieve a perfect Mystery Shopper score every week by coaching the team to see the shop through customers' eyes.

Delicious food and drink

  • Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
  • Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
  • Ensure the management team understands and follows the Production Principles putting customers' needs first and never compromising on quality or freshness.
  • Ensure the shop food range matches customer demand.
  • Continually develop the team's knowledge about the quality of our food and coffee.
  • Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
  • Ensure no Made to Sell (MTS) rejects are on display in our Langars.

Well-loved shop

  • Ensure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
  • Ensure the shop is clean, safe and the equipment well maintained at all times.
  • Take corrective action immediately on issues that affect customers, the team or sales.
  • Ensure the management team follow the Managing By Walking Around (MBWA) principles, proactively monitoring Pret Standards.
  • Ensure corrective training and coaching takes place to address any issues identified.

Shop profitability

  • Drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production).
  • Accurately forecast for peak trading periods, events and seasonal changes throughout the year.
  • Maximise labour efficiency through Bizimply considering my customers, team and business needs.
  • Continuously analyse and review shop results and create a clear action plan to improve business profitability.
  • Analyse stock take results, taking control of any issues by following the 7 Steps of Unaccounted.
  • Have full Profit & Loss accountability and monitor operating costs in line with the operational budget.
  • Ensure Pret's Financial Standards are followed at all times to minimise risk and ensure the safety of my team.

Growing sales

  • Effectively benchmark against other high-performing shops to identify opportunities.
  • Review Coffee Manning, Till Manning, Hot Food plan or any other relevant report to maximise opportunities to increase sales.
  • Follow merchandising guidelines and ensure marketing is used effectively to drive sales.
  • Maximise and promote Marketplace opportunities.

DRIVE AND EMBED CHANGE

  • Be the Ambassador of Change; effectively communicate with the team through daily team briefs, staff meetings, and effective planned 1:1s.
  • Positively promote Pret, protecting our business integrity and escalating any concerns as required.
  • Actively follow up with the team with any new standard or initiative to ensure successful implementation.
  • Listen to and give constructive feedback and seek ideas from the team to encourage two-way communication.
  • Build a network with other GMs to share best practices and keep abreast of competitors' initiatives.
  • Ensure my team is well informed of business changes through regular staff meetings.
  • Ensure my Key Roles attend Key Role meetings and actions are effectively followed through.
#J-18808-Ljbffr

  • General Management Role

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company Overview:In - Manager Recruitment is a dynamic and innovative recruitment agency specializing in restaurant management positions. Our team of experts is dedicated to finding the best candidates for your business.Job Description:This General Management Role is an exciting opportunity for an experienced General Manager to lead our team and drive...

  • General Management Position

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    **Management and Leadership Role**In-Manager Recruitment is seeking an experienced General Manager to lead our team. As a key member of the management team, you will be responsible for driving business growth and excellence.About the Job:Develop and implement strategic plans to drive business growth.Create a positive work environment that promotes guest...

  • General Management Lead

    2 weeks ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Job DescriptionAs our next General Manager, you will be responsible for leading the restaurant's performance, developing and implementing strategies to drive sales growth, improve operational efficiency, and enhance customer experience.Your primary objectives will include:- Managing and elevating the restaurant's overall performance- Coaching, training, and...

  • General Manager Leadership Role

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Job Title: Senior Restaurant Operations ManagerWe are seeking an experienced Senior Restaurant Operations Manager to join our team at In - Manager Recruitment.About the Role:This role is responsible for leading our team of restaurant managers and staff, driving business growth, and improving restaurant performance.Main Responsibilities:Drive business growth...

  • Performance Driven General Manager

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    About KFCKFC is a global fast-food chain with a rich history dating back to 1952. Our commitment to quality and customer satisfaction has earned us a loyal following around the world.Job SummaryWe're seeking a Performance Driven General Manager to join our team at KFC. As a key member of our management team, you will be responsible for driving restaurant...

  • General Management Professional

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    About the RoleWe're seeking a Senior Operations Manager to join our team at KFC. As a key member of our management team, you will be responsible for driving restaurant performance and ensuring seamless operations. The ideal candidate will have a proven track record of leadership success and be able to build and lead high-performing teams.

  • Restaurant Management Executive

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company Overview:In - Manager Recruitment is a dynamic and innovative recruitment agency specializing in restaurant management positions.Job Description:This General Management Role is an exciting opportunity for an experienced General Manager to lead our team and drive business growth. As a key member of our senior leadership team, you will be responsible...

  • Executive Management Role

    1 week ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company ProfileIn-Manager Recruitment specializes in providing recruitment services to the hospitality industry. As a key player in the market, we strive to deliver exceptional recruitment solutions that meet the needs of our clients and candidates.Career OpportunitiesWe are currently seeking an experienced General Manager to join our team. In this role, you...

  • Executive Management Role

    3 weeks ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company ProfileIn-Manager Recruitment specializes in providing recruitment services to the hospitality industry. As a key player in the market, we strive to deliver exceptional recruitment solutions that meet the needs of our clients and candidates.Career OpportunitiesWe are currently seeking an experienced General Manager to join our team. In this role, you...

  • Restaurant Operations Manager

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    **Job Description:**We are seeking a dedicated and results-driven General Manager to lead our team and drive business excellence.Key Responsibilities:Manage team development, performance, and operations to achieve exceptional results.Create a memorable experience for guests and foster a positive work environment.Develop and implement strategies to drive...

  • Management and Leadership Role

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    **Executive Business Development Position**We are seeking an experienced General Manager to join our team at In - Manager Recruitment. As a key member of the management team, you will be responsible for driving business growth and excellence.About the Job:Lead a high-performing team to deliver exceptional results.Develop and implement strategic plans to...

  • Regulatory Affairs Manager

    4 days ago

    Dublin, Dublin City, Ireland Legal & General Full time

    We're looking for an experienced Regulatory Affairs Manager to join our team at Legal & General. As a key member of our Compliance Function, you will be responsible for providing a comprehensive business-focused compliance service to our company, Boards of Directors, and staff across Europe.In this role, you will be responsible for advising on regulatory and...

  • Associate Compliance Manager

    5 days ago

    Dublin, Dublin City, Ireland Legal & General Full time

    Job Description LGIM Europe consists of a UCITS and AIFM Management Company, domiciled in Ireland and with branches in Germany, the Netherlands, Sweden and Italy.As well as acting as a management company of funds, LGIM Europe distributes funds and provides individual portfolio management services to professional clients across Europe.Under the oversight of...

  • Senior Restaurant Operations Manager

    6 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Job Summary:We are seeking an experienced Restaurant Business Development Director to join our team at In - Manager Recruitment.About the Role:This role is responsible for developing and implementing strategies to improve restaurant performance and achieve sales targets.Main Responsibilities:Develop and implement effective restaurant performance...

  • General Manager

    1 week ago

    Dublin, Dublin City, Ireland Red D Recruitment Full time

    Red D are recruiting an energetic General Manager to lead a highly acclaimed 4* hotel in Co. Wexford.Renowned for its exceptional Irish hospitality, this property boasts extensive food & beverage and banqueting facilities, setting the standard for excellence in the region. This property is equally popular within the local community, as it is with its...

  • General Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Red D Recruitment Full time

    Red D are recruiting an energetic General Manager to lead a highly acclaimed 4* hotel in Co. Wexford.Renowned for its exceptional Irish hospitality, this property boasts extensive food & beverage and banqueting facilities, setting the standard for excellence in the region. This property is equally popular within the local community, as it is with its...

  • Restaurant Team Leader

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    **Job Title:** Restaurant Team LeaderWe are seeking an experienced General Manager to lead our team at In - Manager Recruitment. The ideal candidate will have a proven track record of success in general management or a related field.Key Responsibilities:Develop and implement strategies to drive business growth and improvement.Create a memorable experience...

  • Business Operations Executive

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    **In-Manager Recruitment Opportunity**We are looking for a skilled General Manager to join our team. As a key member of the management team, you will be responsible for driving business growth and excellence.About the Job:Lead a high-performing team to deliver exceptional results.Develop and implement strategic plans to drive business growth.Foster a...

  • General Manager

    2 weeks ago

    Dublin, Dublin City, Ireland The Rotunda Foundation Full time

    Job Title: General Manager Reports to: The Directors of the Rotunda Foundation Location: The Pillar Room, Rotunda Hospital, Parnell Square, Dublin 1 About Us: The Rotunda Foundation is the fundraising arm of the Rotunda Hospital, a registered charity focused on supporting maternal and child health.Our goals include funding research, providing equipment on...

  • General Manager

    4 days ago

    Dublin, Dublin City, Ireland Journalofmusic Full time

    Fishamble is inviting applications for the full-time role of General Manager.This three-year contract, based in Dublin, involves managing financial and administrative functions, supporting fundraising efforts, and contributing to the delivery of Fishamble's Strategic Plan (2022–2026). The successful candidate will work closely with the Artistic Director,...