Duty Manager
3 weeks ago
The Wright Group are an award winning F&B hospitality portfolio that build unique 'out-of-the-box' brands for all of life's celebrations and the moments that matter.
Our venues provide a space for people to connect, have fun and feel welcomed.
Established in 1996, we now employ over 700 people through our collection of over 24 Restaurants, Bars, Food Halls, Cafes, Event Spaces & Convenience Retail.
Our mission is to always convey passion for the products and services we offer and to consistently deliver the best experience to our customers.
Our vision is to deliver customer satisfaction, provide timely, responsive service with integrity, simplicity and a passion for excellence, while exceeding our customers' expectations.
Our values are influenced by our vision which are disrupting norms with creative thinking, by delivering new concepts and experiences with passion and consistency. Striving to be consistently better than the competition, while listening to our colleague's feedback.
We are recruiting a Duty Manager to join our team in the Marqette.
The new colleague will work alongside an amazing General Manager that has colleague growth & training at the heart of what he does.
The ideal candidate will:
- Have at least 1 year previous experience as a manager or similar
- Have an outgoing and friendly personality
- Have excellent customer service skills
- Be a born people person and leader
- Be proficient in written and spoken English
- Be able to work in a fast-paced environment, be flexible and work well under pressure
General duties will include, but are not limited to:
- Training and development of staff
- Managing the day to day operations of the Food Hall
- Administration, cash controls and implementation of all HACCP and any other required training
- Roster and stock controls
- Dealing with any problems that may arise on a daily basis and reporting these to the General Manager
- Ensuring all staff comply with Company policy and procedures.
- Providing and implementing a fast, friendly and efficient level of customer service to enhance the overall customer experience in the restaurant
- Ongoing staff training and motivation to develop the skills of restaurant employees
- Ongoing supervision of all service, presentation and dining areas
Benefits package:
- Competitive salary
- Meals on Duty
- Provision of internal and external training and development
- Discount in sister properties
- Employee Recognition Awards
- Discounted airport shopping
**Employment is subject to Garda Vetting and 5-year background check*
Skills:
Working Under Pressure, Team Management, Flexibility
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