Level 1 Deskside Support Engineer

7 days ago


Dublin, Dublin City, Ireland itContracting Full time

Overview

Due to the continued expansion of eir evo, we are seeking to recruit an experienced Level 1 Deskside Support Engineer. The successful candidate will become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.

The role involves working with various technologies including Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), and the latest Microsoft applications & solutions. This position is based onsite with our customer in Dublin City Centre.

Contract Duration: 3 months, from 1/8/25 to 31/10/25.

Key Responsibilities:

  • Monitoring, supporting, and configuring customer infrastructure
  • Provisioning accounts and equipment
  • Providing desktop support to the customer
  • Supporting Windows desktops, Outlook, networks, MS Office
  • Configuring Microsoft Server, Exchange, Active Directory
  • Maintaining and updating documentation
  • Hardware troubleshooting
  • Interacting with and managing third parties
  • Application troubleshooting and support
  • Imaging and deployment
  • Managing file permissions and access rights
  • Configuring and supporting mobile devices

Experience:

  • At least 2 years of experience in a deskside support environment
  • Experience with Office and Virtualization is advantageous

Preferred Certifications:

  • Microsoft Specialist certification in Windows 10
  • A Microsoft MCP for Client or Server OS

Successful candidates will gain exposure to various technologies and practices in a dynamic environment.

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