Supplier Quality Engineer

Join to apply for the Supplier Quality Engineer role at MSD. This position offers hands-on responsibility with strong cross-functional exposure to improve product quality and supplier performance across a dynamic supply chain.

We are seeking a Supplier Quality Engineer to serve as the primary point of contact for high‑risk and escalated suppliers that provide purchased materials to our Human Health and/or Animal Health sites. You will be assigned to one of five categories (Glass, Primary Packaging, Secondary Packaging, Product Contact, or Raw Materials) and will provide cross-category support during workload surges. Reporting to the Supplier Development and Performance Management Associate Director, you will lead supplier investigations and improvement initiatives, coach suppliers on quality and regulatory expectations, and partner with internal stakeholders (Operations, Quality, Planning, Global Procurement, Global Technology Operations) to ensure robust supply continuity and compliance.

Contribute to protecting patient and animal safety by ensuring supplier compliance with worldwide regulatory requirements and current Good Manufacturing Practices (cGMPs). Drive measurable supplier improvement through root‑cause investigations and the execution of Supplier Improvement Plans (SIPs) and CAPAs. Influence cross‑functional stakeholders and help shape supplier quality strategy across the region.

• Act as primary regional contact for suppliers and internal sites; support assigned category (Glass, Primary Packaging, Secondary Packaging, Product Contact, or Raw Materials) and provide cross‑category assistance as required
• Travel to supplier and site locations (up to 50%) to resolve manufacturing, quality, technical, and supply issues; lead on-site investigations and improvement activities
• Monitor and maintain supplier compliance with regulatory requirements, cGMPs, Quality Management Systems (QMS), and contractual obligations
• Lead supplier deviation investigations and develop irreversible corrective and preventative actions using structured problem-solving methods
• Develop, execute, and monitor Supplier Improvement Plans for Constant Care suppliers and support SIPs for Critical Care suppliers
• Provide technical guidance on component/material usage and work with suppliers to upskill capabilities and improve materials/services
• Manage supplier‑related deviation management, responses to audit findings, and customer complaints; own supplier investigations and report outcomes to weekly Tier meetings
• Contribute to quality agreements, supplier metrics, and scorecards; support periodic business reviews with suppliers
• Escalate significant issues to the SDPM Associate Director and relevant site personnel

• Relevant scientific, technical, manufacturing, or quality experience sufficient to administer and control supplier quality and technical programs
• Strong knowledge of cGMPs, regulatory requirements, and Quality Management Systems
• Demonstrated ability to lead root-cause investigations and drive effective CAPAs/SIPs
• Excellent communication and stakeholder management skills — able to liaise effectively with suppliers, site teams, and global functions
• Willingness and ability to travel up to 50% within the region
• Category specialization in Glass, Primary or Secondary Packaging, Product Contact, or Raw Materials is preferred; ability to support across categories is essential

• A collaborative, inclusive work environment where your technical expertise directly contributes to product quality and safety
• Opportunities for professional development and cross-functional exposure across Quality, Operations, Procurement, and Technical teams
• Competitive benefits package (details provided during the application process)

If you're passionate about supplier quality and want to work in a role with real ownership and impact, we'd love to hear from you.

Current Employees apply HERE
• Current Contingent Workers apply HERE

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