Site Operations Lead

3 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Contract: 3 Months - Hybrid 3 days onsite

Hours: 35 hours

Rates: Competitive

Job Description

SRG are looking for a site operations lead to join a leading pharmaceutical company based in Dublin. In this role you will drive and deliver the operational elements of the Dublin site to ensure appropriate governance and operations rigor to run a high performing organisation of ~800 associates. This role is a critical support to the company Head to ensure the operational effectiveness of the site.

Duties and Responsibilities

  • Site Strategy & Objectives: Develop the Dublin annual site strategy & objectives, in line with the broader global site strategy & objectives as set by the Global Head. Monitor progress of objectives throughout the year and take corrective action as required.
  • Site Initiatives: Complete the end-to-end project management of key site initiatives, aligned to the site strategy & objectives, as required. Facilitate and drive change in a heavily networked / matrix environment managing key project stakeholders.
  • Site Leadership Team: Sit on the Dublin Site Leadership Team (LT). Contribute to LT decision making process on day-to-day operations and strategic initiatives. Co-chair weekly and monthly LT meetings in conjunction with Site Head.
  • Site Collaboration & Coordination: Collaborate and coordinate with leads of the Site Domains and Functions to ensure smooth day to day operational running of the site and to ensure execution of strategic site initiatives. E.g. Drug Development, IT, Legal, Finance, HR, Talent Acquisition, Facilities, Communications, Compliance, etc.
  • Site Value Proposition: Support Head in setting and evolving the site value proposition and ensuring it is communicated to all site employees.
  • Site Governance: Drive transparency in performance, decision making and audit trail by developing and pushing optimal set of tracking measures, metrics, scorecards, minutes and follow up evidence.
  • Site Operational Excellence: Provide leadership, and technical expertise for relevant productivity and OpEx programs across the site in Dublin, documenting and reporting project benefit and impact.
  • Site Stakeholder Management: Draft, and keep up to date, a site stakeholder management plan. Purpose of the plan is to identify key stakeholders (internal and external) who contribute to the site's success.
  • Site Visits: Prepare for, and host, internal and external visitors to the site. E.g. members of the Executive Committee, Government Ministers, academic institutions, etc.
  • Site Learning: Collaborate with the onsite LT and global cross Learning Team to create and implement an annual site learning plan. I.e. a curriculum of training courses that will lead to the upskilling of site employees, with a focus on skills tied to the site's strategy.
  • Site Engagement: Support the Dublin Site Administration & Engagement Lead as they partner and collaborate with our Employee Resource Group network, helping to translate the voice of associates into programs and initiatives that support our culture and purpose.
  • Site Communications: Support the Dublin Site Communications Lead as required. E.g. in ensuring site strategy and objectives are communicated to all employees, in supporting the preparation and delivery of quarterly site townhalls, etc.
  • Cross Governance: Report on Dublin KPIs and key activities to central global governance teams.
  • Cross Collaboration: Liaise and collaborate with other Site Operation Leads in other countries as required. I.e. Hyderabad, Prague, Ljubljana, Mexico City and Kuala Lumpur.
  • External Stakeholder Engagement: Engage with academic institutions, government departments and bodies, and the broader pharma and tech ecosystem to strengthen strategic partnerships and to drive the success of the Dublin site.

Experience and Qualifications

  • Advanced degree in business, finance, or economics.
  • Minimum 10 years of proven operational experience in business leadership, technology leadership or business services leadership in global organizations.
  • Track record of driving organization change and successfully managing large scale transformations including operating models, technology, and business services.
  • Experience in working in large / international companies preferable in globalized services, in matrix environments.
  • Excellent communication, people management, stakeholder's management, and leadership skills.
  • Fluent professional English language knowledge (written and spoken).
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