Café Manager

Café Manager (Front of House)

Are you tired of the Dublin commute or working unhospitable hours?

Are you passionate about creating and delivering exceptional customer experience?

Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting?

We are seeking a dynamic Café Manager for our store in beautiful Kilquade, Wicklow.

This is your chance to make your mark in a thriving, family-run business, driving excellence in every customer interaction and leading a team that shares your commitment to quality.

This is a day-time position, where the successful candidate will work across weekdays and weekends.

Arboretum, Kilquade, Co. Wicklow is an, award-winning, forward-thinking, family-run business. Our Vision is to be Ireland's most inspiring escape for garden, home, food and family. Our purpose is to bring people together through inspiring spaces, great food, and a love of nature - led by passionate people who care.

At the heart of our success is our Values of Communication, Commitment, Customer Service, Reputation and Leadership. We pride ourselves on fostering a culture where open communication is encouraged, dedication is recognised, and every team member plays a vital role in delivering exceptional customer experiences. Our strong reputation is built on striving for excellence and a passion for what we do.

We encourage and support personal and professional growth. Arboretum also offers the added benefit of daytime working hours, providing a balanced lifestyle in a vibrant, supportive environment.

Join us and become part of a team where your contribution helps shape the ongoing success of a leading Irish retail brand.

Key Responsibilities

· Lead and Inspire: Oversee front-of-house operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service.

· Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution.

· Operational Excellence: Maintain a well-organised, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures.

· Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy.

· Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organised food displays.

· Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers.

· Team Leadership: Recruit, train, and develop front-of-house staff, fostering a positive and high-performing team culture.

Requirements

· Managerial or supervisory experience in a café, restaurant, or hospitality environment.

· Strong leadership and team management skills with a passion for mentoring and developing staff.

· Excellent customer service and communication abilities, with confidence in engaging customers.

· Food Safety Training and awareness

· Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting.

Day to day:

· Staff Discount / Subsidized Café

· Free Tea/Coffee before 9am

· Flexible work Schedules

· Day time hours

Getting here:

· Free Staff Parking.

Why Work with Us:

• A friendly, supportive working environment
• Opportunities for learning and development
• Staff discounts across Arboretum retail and café
• Daytime Working Hours
• Employee Referral Bonus Scheme
• Employee Recognition Awards

If you're enthusiastic, customer-focused, and ready to be part of a dynamic team, we'd love to hear from you.

Apply today and become part of the Arboretum experience