Engineering Manager

14 hours ago

Dublin, Dublin City, Ireland Phorest Full time

About Phorest

Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps.

The Opportunity

We are seeking an experienced Engineering Manager to lead our Front of House (FOH) engineering team within the Salon Operations pillar at Phorest. This role will drive the delivery of client-facing solutions that enhance the salon customer experience, including appointment management, check-ins, and communication. As the technical leader of the team, you will work closely with product, design, and other engineering groups to ensure solutions are scalable and meet the needs of our global salon partners.

We are looking for a leader with strong people management skills who can inspire, guide, and grow a high-performing engineering team. Your focus will not only be on technical excellence but also on fostering a collaborative, inclusive, and engaging work environment where engineers feel empowered to contribute to innovative solutions.

The ideal candidate will bring a strong technical background, particularly in frontend technologies, with a preference for Ember.js experience. You should be passionate about building and leading teams, fostering a collaborative and innovative environment while ensuring technical excellence.

You will split your time evenly between hands-on development and people management, ensuring you stay deeply connected to your team's technical challenges and growth. This balance allows you to contribute directly to the codebase while mentoring, guiding, and supporting your engineers in their career development.

What You Will Do

  • People Management & Leadership: Lead, mentor, and develop an engineering team focused on front-of-house systems. Foster an environment of continuous learning, personal growth, and open communication to enhance team engagement and performance.
  • Technical Leadership: Provide strong technical guidance, especially in frontend development with a focus on Ember.js, ensuring best practices and scalability in all solutions.
  • Cross-functional Collaboration: Partner with product managers, designers, and other engineering teams to deliver cohesive, high-quality product solutions.
  • Project Management: Drive the execution of key technical projects, ensuring that timelines, quality, and business goals are met.
  • Innovation & Process Improvement: Foster a culture of innovation within the team while implementing process improvements to drive efficiency and agility.
  • Team Building: Play an active role in recruiting, onboarding, and building a diverse and inclusive engineering team.
  • Engineering Culture: Contribute to Phorest's engineering culture by promoting agile practices and a continuous improvement mindset.

Who You Are

  • 5+ years of experience in software engineering, with at least 2 years in a leadership or management role.
  • Strong people management skills: Proven experience in coaching, mentoring, and developing engineers, fostering a culture of collaboration and accountability. Experience in recruiting, building, and mentoring engineering teams.
  • Strong technical background in frontend technologies, and experience with web development technologies such as JavaScript, HTML, and CSS, with a particular emphasis on Ember.js (preferred) or other modern frameworks like React or Vue.js.
  • Excellent understanding of agile methodologies and experience improving team workflows and processes.
  • Strong collaboration skills, able to work across departments to achieve business and technical goals.
  • Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Preferred Experience

  • Experience with Ember.js is highly preferred, as it is the primary frontend framework for our Front of House systems.
  • Previous experience leading teams working on client-facing systems in the salon, spa, or similar customer-facing industries.
  • Experience in a remote-first environment and managing geographically distributed teams.
  • Familiarity with building scalable systems for customer engagement and management.

Benefits

Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

We help you travel by providing a bike to work scheme as well as tax saver transport tickets.

We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

We care for your family and provide Enhanced Maternity and Paternity Benefits.

We grow our own timber We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

Moving house? Phorest employees get 3 moving days.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

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