Customer Assistant

3 days ago

Naas, Co Kildare, Ireland Tesco Ireland Full time
Overview

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. We offer the biggest job opportunities too, with stores across the UK and Ireland and a variety of roles, and we are always looking for people who are as passionate about helping customers as we are. Our Every Little Helps approach is at the heart of everything we do at work – and it makes Tesco a great place to work. Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Responsibilities
  • Always put the customer first and consider them in everything you do.
  • Get to know your customers and serve them with pride.
  • Help to ensure products and services are available for customers at all times.
  • Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
  • Keep the shop floor and back areas clean and tidy at all times.
  • Using the training you receive, follow department routines and processes.
  • Follow all company policies and adhere to Health and Safety routines.
  • Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
    • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
    • Works hard for customers, your team and your department.
    • You are able to prioritise to ensure anything you do is right for our customers.
    • Adaptable and resilient to meet the ever changing demands of our business.
    • You must be able to follow instructions either verbal or written.
    • You are reliable and a good timekeeper.
    • You must be smart and tidy at all times.
    Qualifications

Our vision is to become every customer's favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, communities and the planet. We are committed to celebrating diversity and to providing an inclusive recruitment process, with the ability to inform us of any reasonable adjustments you may require. For accessibility information, please visit the following link: http://roi.tesco-careers.com/accessibility/

Company context and impact

Tesco has operated in the Irish retail market since 1997, with 170 stores nationwide and over 13,000 employees in Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers, many of whom are small and medium enterprises, supporting thousands of farming families and making Tesco the single largest buyer of Irish food and drink in the world (€1.6 billion per year). We work with suppliers across Ireland who are dedicated to making the best products for our customers, reflected in numerous awards for our products.

We are proud to foster an inclusive culture where everyone can be themselves at work. If you need additional support during the recruitment process, please email tescoireland.recruitment@tesco.ie. This will help us understand how we can support you through the process.


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