Customer Service Specialist
2 weeks ago
Job Description
Customer Service Specialist - Healthcare - Mullingar
We've partnered exclusively with a leading manufacturer in the global healthcare industry who are seeking an experienced Customer Service Specialist to join their team on a full-time, permanent basis. This business continues to build from strength-to-strength, bringing value to global patient care. Be part of this exciting time of growth, and share in the success.
This is a new full-time, permanent opportunity, based out of their modern facility in Mullingar. As the stand-alone person in customer service locally, you'll play an important role in representing the company and will bring your customer-centric approach to your work.
In this role, the key objectives will include the following:
- Handling inbound and outbound calls with customers regarding deliveries, coordinating times, handling delays, etc.
- Maintaining a live listing for the production manager of what is required for distribution and when it needs to be dispatched.
- Maintaining stock items at required levels in line with the production manager to ensure all order requests can be fulfilled.
- Furnishing of sales invoices upon completion of order and distribution of products.
- Liaising with finance and debt collection colleagues to ensure accounts are all up to date.
Key requirements:
- Customer service experience, ideally working in a busy manufacturing/packaging facility.
- Adaptable with excellent time management skills.
- Strong and professional communicator with an ability to develop relationships with internal/external stakeholders.
- Familiar with working in a fast-paced environment.
- Autonomous approach to work and quality focused.
On offer is a competitive salary package in line with experience, bonus plus benefits. Please reach out today for a confidential conversation.
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