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About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role/ Department
As part of the Custody Tax Operations team, the Tax Analyst is at the centre of the International withholding tax processing. Reporting to the Team leader, responsibilities will be to ensure that team requests, records, and manages Northern Trust's client tax documentation, and accurately identifies, processes, and tracks opportunities for the reduction of withholding tax on behalf of Northern Trust's global client base. The role will require responding quickly and professionally to inquiries in an accurate and timely manner with a focus on continually improving the service offered to clients.
The Key Responsibilities Of The Role Include
- Take on assigned tasks from the Team Leader and Senior members of the team.
- Process, scan, record, distribute, and file large volumes of documentation received by the team on a daily basis.
- Processing of information and documentation to ensure maximum tax benefits for Northern Trust's global client base.
- Escalate issues as appropriate in a timely manner.
- Work closely with the relevant contacts within the scope of the process, to provide the best possible service, responding to queries and escalating as appropriate.
- Be aware of all service level agreements in place.
- Continuously support the team to meet and exceed the expectations and requirements of all clients.
- Demonstrate a strong willingness to assist others when required, building effective relationships with members of the team and other teams as well.
- Review processes to identify areas for automation or improved workflow.
- Preparation and filing of WHT reclaims.
Skills/ Qualifications
- A strong educational background - Business/Tax or similar qualification.
- Bright, articulate, and entrepreneurial with a demonstrated ability to navigate through obstacles, work under pressure, and successfully deliver to tight deadlines in a fast-moving business environment.
- Demonstrated client servicing capabilities and excellent communication skills.
- Must be resilient to pressure and have the ability to adapt quickly.
- Accuracy and attention to detail at all times.
- Numerically competent with strong problem-solving and analytical skills.
- Good core IT skills – Adobe, Excel, MS Office, Word, etc.
- Ability to work within a team environment.
Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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