Quality and Compliance Manager

Quality and Compliance Manager at Tate

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About Tate Tate is an independent brand operating within Kingspan Group, a global plc. Tate has been recognised worldwide as an industry leader in the development and manufacture of data centre infrastructure solutions and commercial office raised access floors for over 60 years. With revenues of over $500m and growing, Tate collaborates with clients as a trusted partner in cutting edge design engineering. Tate operates 12 manufacturing sites across the US, Europe, and Australia and is committed to the Planet Passionate sustainability strategy to accelerate a net zero emissions future.

About The Role Reporting to the Plant Manager, the Quality and Compliance Manager is responsible for developing, implementing, and overseeing quality management systems, compliance frameworks, and internal controls to ensure the organization meets regulatory requirements, industry standards, and customer expectations. This role drives a culture of continuous improvement and operational excellence while adhering to applicable laws, regulations, and company policies.

Key Responsibilities

• Take reasonable care for your own health and safety and that of others, with awareness of emergency procedures including evacuation and fire precautions.
• Work with the senior management team to develop and maintain quality and compliance strategies, KPIs, and policies for the business.
• Maintain Quality Management Systems (IMS, EN1090, ISO 9001, ISO 37301, etc.).
• Monitor and interpret regulatory requirements to ensure company policies and practices are up to date.
• Oversee and conduct regular internal audits, risk assessments, and compliance reviews to identify gaps and recommend corrective actions.
• Lead quality assurance activities, including process validation, documentation control, and performance monitoring.
• Act as primary contact for external auditors, certification bodies, and regulatory authorities.
• Develop and track KPIs to measure the effectiveness of quality and compliance initiatives.
• Collaborate cross-functionally with Engineering, R&D, Sales/Marketing, Procurement, Operations, HR, Legal, and senior management to embed compliance into business processes.
• Investigate and resolve non-conformances, incidents, and customer complaints in a timely manner.
• Prepare reports for executive leadership and regulatory agencies as needed.
• Develop and implement a quality road map for the site ensuring ongoing continuous improvement.
• Monitor the Product Compliance Register ensuring all products and systems sold by Tate Europe are present and comply with relevant standards/regulations.
• Collaborate with fellow managers in the development, implementation and ownership of a strategy plan for operations.
• Perform any other reasonable duties as required; the job title does not define or limit employment.

Qualifications, Experience & Skills

• Education: Bachelor\'s degree in Quality Management, Business Administration, Regulatory Affairs, or a related field (Master\'s degree preferred).
• Professional certifications such as ISO Lead Auditor, Six Sigma, or Certified Compliance & Ethics Professional (CCEP) are a plus.
• Experience: 5+ years in quality assurance, regulatory compliance, or risk management, preferably in manufacturing. Strong knowledge of relevant regulatory frameworks and industry standards. Excellent analytical, problem-solving, and organizational skills. Strong communication and leadership abilities with cross-functional influence. Detail-oriented with multi-project capability. Manufacturing experience preferred; engineering bias is advantageous.
• Skills: Ability to communicate and influence at all levels, drive quality matters, and promote a collaborative environment with internal teams and key customers. Lead with data and KPIs. Self-motivated, organized, and passionate about quality and compliance. Performance-focused and safety-conscious.

Stay connected with us on LinkedIn for insights into life at Tate. Tate is an equal-opportunity employer and welcomes applications from all backgrounds and experiences. Join us in our mission to make a difference through exceptional solutions.

Note: This description reflects the responsibilities and requirements of the role as described in the original posting and does not introduce new information.