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Retail Store Operations Manager

4 weeks ago

Dublin, Dublin City, Ireland Total Talent Full time

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This range is provided by Total Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We're looking for an experienced Retail Store Operations Manager who can lead from the front-bringing energy, focus, and commercial awareness to a fast-paced environment. In this role, you'll take full ownership of store performance, from team development and operational excellence to customer engagement and compliance.

This is a hands-on leadership position, ideal for someone who takes pride in running a tight, efficient operation and understands that success comes from building strong teams and consistently exceeding expectations on the shop floor.

Responsibilities:

Set and maintain high standards for overall store performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience
Ensure every customer interaction is delivered to an exceptional standard, reinforcing a strong culture of service throughout the team
Lead, support, and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct
Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed
Manage stock levels, oversee inventory processes, and take full ownership of store budgets, cost control, and profit and loss accountability
Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests

Skills and Experience:

A minimum of 5 years' experience managing teams of 10 or more in a retail environment
Proven ability to lead, motivate, and develop high-performing teams
Strong commercial understanding with a track record in analysing sales and improving store performance
Experienced in rota planning and long-term resource management
Clear ability to deliver exceptional customer service across the entire team
Confident in making independent decisions in a fast-paced, customer-driven environment
Familiarity with Planograms, including interpretation and implementation
Excellent communication and interpersonal skills

There is an ongoing need for strong leadership individuals as the company expands.

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionManagement
IndustriesRetail

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