Room Attendant
2 weeks ago
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Hours per week: 39
Posted date: 24/02/2025
Closing date: 26/03/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – "Hotel specific"
- Free Car Parking – "Hotel specific"
- Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C's apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
- Passionate and willing to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hardworking
- Displays behaviours that enhance the company values.
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role- As a room attendant you greet all guests in a warm, friendly, and courteous fashion and to always maintain a professional manner.
- Clean assigned bedrooms, bathrooms, and public areas and ensure stocks of bathroom and bedroom items are replenished to correct standards.
- Report any defects found in the bedroom, corridors or public areas to the Head of department.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- As a room attendant, you will be an integral part of the hotel team, working and cooperating with colleagues to enhance the guest experience.
- Have knowledge of SALT and positively contribute to the department and hotel's score.
- Follow the company controls procedures in accordance with company checklist.
- Manage your working rota efficiently; ensure you are always prepared for work; your trolley and caddy are stocked appropriately.
- Consider wastage without compromising standards.
- Be energy efficient within the department, turning off lights and equipment when not in use.
- Develop your own skills and knowledge through training, communication, and teamwork.
Located amongst the financial district with the International Financial Services Centre (IFSC) sitting next door, Hilton Garden Inn Dublin City Centre is perfectly placed for any business guests. With only a short 6-minute walk to the convention centre and a brief 7-minute walk up to Connolly Rail station, the business traveller is in a prime location for all their needs.
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