Healthcare Assistant

InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.

Job Summary:

The role of a Health Care Assistant is to support the Customer to live happily and safely at home. This may involve assisting them with personal care, such as showering or bathing, assisting with dressing, assisting with incontinence care, assisting with meal preparation and light housekeeping.

Responsibilities:

• Practice and maintain the most recent protocol in relation to safety procedures, such as Person Moving and Handling
• Report any concerns in relation to the Customer, or colleagues if they are not working within safe boundaries to your manager
• Report any safeguarding incidents or what you may think is safeguarding to your manager
• Document accurately and factually in the daily logs, all tasks completed with the Customer for each shift
• Always maintain confidentiality
• Attend any training scheduled for you by InisCare & Work within safe and professional boundaries
• Ensure each task performed with the Customer (medication prompt, personal care, meal preparation, etc) is completed with dignity and respect for the Customer.
• Encourage autonomy and decision making
• Talk with the Customer throughout the shift, regardless of their verbal and cognitive ability, ensuring that all conversations are within a professional context
• Attend shifts as scheduled and contact the office in a timely manner if you are unable to attend a shift or are late. Do not phone the customer directly.

Qualifications:

• QQI Level 5 Health care Award or equivalent

Additional Training Requirements

• Children's First – HSE LAND
• Safeguarding – HSE LAND
• Dementia Training – HSE LAND
• GDPR Training – HSE LAND
• AMRIC Basics of Infection Prevention and Control - HSE LAND
• AMRIC Hand Hygiene – HSE LAND
• Putting on and taking off PPE in Community Healthcare- HSE LAND

Skills:

• Basic patient care: bathing, dressing, feeding
• Assisting with mobility and exercise
• Effective verbal and written communication & Active listening
• Following instructions and protocols
• Providing companionship and emotional support
• Familiarity with healthcare equipment and devices
• Time management and task prioritization

Competencies:

• Empathy and compassion
• Understanding and responding to emotional needs
• Effective teamwork within a healthcare team
• Supporting colleagues and positive team environment
• Adaptability to changing needs and environments
• Willingness to learn new skills and procedures
• Attention to detail in observing and reporting
• Physical stamina for demanding tasks
• Reliability, punctuality and Professional appearance and demeanour
• Ethical standards and confidentiality adherence
• Problem-solving and critical thinking

Experience:

• One-year paid experience or prior experience is not required if you have your QQI Level 5

Benefits:

• Competitive hourly rate from €14.00 up to €20.00 (depending on experience)
• Mileage
• Refer-a-Friend Program – €150.00 per referral
• bike-to-work scheme
• Mentor program
• Sponsored QQI Level 5 (Care Skills and Care for the Elderly Person Modules)
• Career Progression Plan and guidance
• Welcoming Bonus €200.00

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.

In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.