Programme Assistant

Programme Assistant for Supported Living Kilkenny, 39 hour, 12 month fixed term contract. IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.

• To support individual members to maximise their potential using a person-centred approach.
• Assisting members in all aspects of personal care and daily living as identified by them.
• Supporting participation in social activities outside the home as identified by the members.
• Supporting independent living skills training as identified by the person.
• To be a key worker and advocate for the members.
• Completing the normal range of duties associated with the upkeep of a residence.
• Ensuring that your work and interaction with others promotes and enhances the independent living capacity of the people using the service.
• To be available to work flexible hours, i.e. mornings, evenings, overnights.
• Implementing the action planning and reporting systems within the parameters set by the Service Co-ordinator.
• Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the service; record and report any incidents/accidents to the Service Co-ordinator.
• To work in a confidential manner respecting people's right to privacy and your role in their home.
• To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation.
• Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.
• Carry out other duties and/or responsibilities which may be assigned to you from time to time.
• Record and report any hazards, accidents or potential incidents to the Service Coordinator/Service Support Officer.

• Training, Experience And Qualifications
• A minimum of 5 completed modules of QQI level 5 (Major Award) Care Support or similar qualification is essential. QQI Major Awards that are deemed relevant to IWA are:
  • Community Health Services (to include minor components Safety Health at Work and Care Provision Practice)
  • Health Service Skills (to include minor components in Workplace Statutory Policies Procedures and Care Skills and Care Support)
  • Health Care Support (to include minor components Safety Health at Work and Care Skills and Care Support)
• Category B Driving Licence is required
• Knowledge And Skills
• Strong computer and administration skills are an advantage
• Previous experience of working with people with disabilities is desirable
• Understanding of the social model of disability and the concepts of person centred planning is an advantage
• Understanding of independent living is desirable
• Demonstrate excellent communication skills with a good level of spoken and written English

• Communicating and Influencing
• Motivating and Empowering
• Innovation and Creativity
• Planning and Organising
• Quality and Customer Focus

This is a set roster that is implemented from the employee's start date and it rolls on a 4-week basis. Week 1 may include days/splits; Week 2 may include 2 long shifts and weekend on; Week 3 may include mornings or evenings; Week 4 may include nights (wakeful or sleepovers).

• The ability to work as part of a team and on own initiative
• An ability to build strong relationships at all levels and show confidence among the team
• Strong customer service focus
• Be of good character

• The current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.
• Flexible hours including day, evening, overnight and on-call rota
• Salary range for this position is €15.39 to €17.12 per hour (DOE)
• Excellent working conditions
• Training development opportunities
• Annual leave - 8% of hours worked
• PRSA Pension scheme available and group VHI HSF Health Cash Plans
• Employee Assistance Service

The closing date for applications is Tuesday 30th September 2025.

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.