Visual Merchandising Manager

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Job Title: Visual Merchandiser Manager

As the Visual Merchandiser Manager, you'll play a pivotal role in overseeing the implementation of a clear and coherent customer journey throughout the stores by respecting all COS standards and guidelines. In this role, you support a team of Visual Merchandisers within your responsible stores.

Key Responsibilities:

1. Offer customers excellent direct customer service by establishing extensive knowledge of trends, products, and styling across the Store Team.
2. Ensure excellent indirect customer service by delivering an impactful store experience and clear customer journey.
3. Analyze selling information and service results, taking responsibility for the visual direction of the store to maximize sales performance.
4. Lead and motivate a team of Visual Merchandisers to achieve high visual standards in your responsible stores.
5. Conduct visual changes in collaboration with the store management team and define the customer journey when needed.
6. Identify future talents and develop plans to support their progression.
7. Set visual merchandising standards for your responsible stores and train the team to understand the COS collection, key products, and inspiration background.
8. Communicate regularly with Area Visual and provide feedback to the Area and Store Management Teams.

Qualifications:

We seek individuals embodying teamwork, entrepreneurship, and continuous improvement, fostering collaboration and shared achievements. Your optimism and flexibility in adapting to evolving circumstances and customer preferences are highly valued. You should take initiative, addressing business and customer demands efficiently and effectively.

What You Need to Succeed:Knowledge

• Understanding of the latest trends, fashion, and silhouettes.
• Experience with visual merchandising guidelines, including window display and mannequin styling.
• Knowledge of operational routines in-store.
• Experience using commercial KPIs and sales data to inform VM actions.
• Ability to communicate in English.
• Experience leading or supervising a team is advantageous.

Motivation

• A strong interest in fashion, VM strategy, and trends.
• Motivated to enhance customer experience through visual outputs and direct service.
• Open to learning and professional development.

Behavior

• Supportive of colleagues' ideas and opinions.
• Support others' growth through constructive feedback and sharing knowledge.
• Express opinions while contributing to team outcomes.
• Self-aware, respectful, and non-judgmental.
• Efficient prioritization and adaptability.
• Results-oriented, willing to try new approaches.
• Innovative and clear communicator.
• Proactively seeks process improvements.

Past Achievements:

• Proven track record of delivering high-standard, inspirational, and commercial VM.
• Experience managing store VM activations, including window and mannequin changes, promotional setups, and layouts.
• Successful collaboration with store management to achieve goals.

Additional Information:

This is a full-time position with a 39-hour weekly contract at our COS store in Dublin, Wicklow St. Please apply by sending your CV in English as soon as possible.

Benefits:

We offer attractive benefits and extensive development opportunities globally. All employees receive a 25% staff discount, usable across all H&M Group brands online and in stores. Additional benefits include:

• Generous holiday entitlement
• Pension scheme
• Clothing allowance

Inclusion & Diversity:

We are committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, positively impacting how we address challenges and relate to colleagues and customers worldwide.

Please note this position is offered on a local contract. You should have the legal right to work in Ireland before applying. Interested candidates can register their interest for future opportunities if not eligible now.

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