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Pharmacy Healthcare Advisor

1 month ago


Dublin, Dublin City, Ireland Uniphar Group Full time
Pharmacy Healthcare Advisor - Allcare O'Reilly's Artane

Join to apply for the Pharmacy Healthcare Advisor - Allcare O'Reilly's Artane role at Uniphar Group.

Overview

We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the team at Allcare O'Reilly's Artane. Allcare Pharmacy is a network of pharmacies across Ireland dedicated to delivering excellent personalized care, medical advice, and value to the community.

Purpose of Role

To provide excellent customer service, advice, and information on all pharmacy products, maintaining standards of category management and merchandising as directed by the Managing Pharmacist.

Key Responsibilities
  1. Provide product information and advice to customers, consulting with the Managing Pharmacist as necessary.
  2. Maintain good stock control, including stock rotation, appropriate stock levels, and accurate delivery details.
  3. Deliver professional customer service, fostering strong relationships with pharmacy customers.
  4. Assist in all areas of pharmacy operations, working effectively as part of the team.
  5. Build cooperative relationships with colleagues and participate in training and development programs.
  6. Handle over-the-counter medicines requests using WWHAM questioning, referring to the Pharmacist when needed.
  7. Adhere to security procedures, including cash handling and receipts.
  8. Keep the pharmacy clean and safe, reporting health and safety issues promptly.
  9. Participate in ongoing training to develop your role.
  10. Perform any other duties as required.
Teamwork and Customer Focus
  1. Support other stakeholders within the pharmacy and network to achieve company goals.
  2. Work proactively and independently, building positive relationships within the team.
  3. Exceed customer expectations by providing high-quality service and advice.
Qualifications and Skills
  • Preferably 1 year of experience in pharmacy, retail, or hospitality.
  • Cashier experience is advantageous.
  • Excellent communication skills, both written and verbal.
  • Discretion and confidentiality when handling customer/patient information.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and work under pressure.
  • Proactive, with the ability to work independently and as part of a team.
  • Basic IT skills are a plus.
Additional Details
  • Seniority Level: Entry level
  • Employment Type: Part-time
  • Job Function: Other
  • Industry: Pharmaceutical Manufacturing
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