Incident Response Recovery Engineer

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team is driving innovation and setting new industry standards. Our impact is recognized on multiple lists and awards, including Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, Fortune Cyber 60, 2024 CRN Products of the Year, Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services, and Gartner Peer Insights Customers' Choice. Our Aurora Platform also received CRN's Products of the Year in the inaugural Security Operations Platform category. Join a company that's leading and shaping the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for an Incident Response Recovery Engineer in Cork to be part of making this happen.

General Responsibilities

• Participate in escalations during weekdays and be on-call during weekends/holidays
• Conduct audits and peer reviews of incident reports
• Encourage information sharing and collaboration

Technical Skills & Duties

• Assist in rebuilding Active Directory domains/networks after an attack by restoring from backups, using decryption tools, etc.
• Troubleshoot common domain technologies like DHCP and DNS
• Configure hypervisors, backup systems, firewalls, and other network tech
• Collect relevant evidence from local and cloud environments, including Windows/Linux hosts and network telemetry sources
• Execute all aspects of Business Email Compromise (BEC) investigations—scoping, data collection/analysis, reporting
• Recover data from affected systems using various recovery techniques/technologies
• Client Communication & Support
• Liaise with the client's technical staff throughout the recovery process
• Communicate findings at executive and technical levels—verbally and in writing—with support from senior team members as needed

Key Competencies

• System administration and troubleshooting
• Active Directory configuration
• Network design and infrastructure
• Virtualisation technologies

Minimum Qualifications

• At least 3 years' professional experience in recovery, troubleshooting, configuration, and network maintenance
• Experience in roles such as Restoration & Remediation Engineer, Post Breach Remediation, Consultant, System Administrator, or similar
• Availability to respond and work outside normal business hours
• Experience setting up new domain controllers, seizing FSMO roles, DNS troubleshooting, restoring SYSVOL, and rebuilding DFSR or FRS
• Proficient in network configuration/troubleshooting, deployment-management systems, and imaging solutions
• Familiarity with firewalls, VPNs, Active Directory, Group Policies, Linux and Windows systems
• Basic knowledge of hypervisors like ESXi/VMware or Hyper-V
• Business-fluent in English
• Eligible to work in Ireland, no immigration support provided

Preferred Qualifications

• Bachelor's degree in Information Security, Digital Forensics, Computer Science, or related field
• Familiarity with backup solutions such as VEEAM, Datto, Barracuda, etc.
• Knowledge of attacker-provided decryption tools
• Experience automating tasks with PowerShell, Python, or other scripting languages

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our awards and our growing customer base and channel partnerships. We are committed to bold growth and shaping the future of security operations while delivering customer satisfaction.

We celebrate diverse perspectives by providing a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about Pack Unity here. We also participate in corporate responsibility through the Pledge 1% Movement, and continue to End Cyber Risk by engaging with communities.

All Wolves Receive Compelling Compensation And Benefits Packages

• Equity for all employees
• 28 days annual leave, 10 public holidays and paid volunteering days
• Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services
• Pension Plan with employer contribution
• Robust Employee Assistance Program (EAP) with mental health service
• Employee Discount Program with Beneplace

Arctic Wolf is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden by law. We are committed to a welcoming, accessible, respectful, and inclusive environment and provide accommodations as required. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Security Requirements

• Conduct duties in accordance with AWN's information security policies and controls
• Background checks are required for this position

Additional Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Computer and Network Security

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