Sr System Reliability Engineer

4 weeks ago

Dublin, Dublin City, Ireland Fulcrum Digital Inc Full time

Sr System Reliability Engineer (Application Support + Automation)

Join to apply for the Sr System Reliability Engineer (Application Support + Automation) role at Fulcrum Digital Inc

Sr System Reliability Engineer (Application Support + Automation)

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Join to apply for the Sr System Reliability Engineer (Application Support + Automation) role at Fulcrum Digital Inc

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

Plan, manage, and oversee all aspects of a Production Environment
Define strategies for Application Performance Monitoring, Optimization in Prod environment
Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
Work with a global team spread across tech hubs in multiple geographies and time zones.
Ability to share knowledge and explain processes and procedures to others.
Share knowledge and mentor junior resources
Able to perform on-call duties on a rotational basis.
Occasional off hours work required.

The Role

Plan, manage, and oversee all aspects of a Production Environment
Define strategies for Application Performance Monitoring, Optimization in Prod environment
Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
Work with a global team spread across tech hubs in multiple geographies and time zones.
Ability to share knowledge and explain processes and procedures to others.
Share knowledge and mentor junior resources
Able to perform on-call duties on a rotational basis.
Occasional off hours work required.

Requirements

Skills -

Must Have

Linux
Mainframe
Shell Scripting
ITIL / ITSM, Application Troubleshooting
SQL
Any Monitoring tool (Preferred Splunk/Dynatrace)
Jenkins - CI/CD
Groovy Scripting/Yaml - basic
Git basic/bit bucket - basic
Ansible/Chef - good to have

Good To Have

Even Framework architecture

Seniority level

Seniority levelNot Applicable

Employment type

Employment typeFull-time

Job function

Job functionInformation Technology
IndustriesIT Services and IT Consulting

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